Birmingham Moor Street
Birmingham Moor Street station
|Station Operator: CH|
|Station Code: BMO|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Ticket Office Note:
Next to main ticket office.
|Lost Property Contact Available||No|
03456 005 165
Website: Go to website
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
|Customer Help Points||Yes|
Atm Machine Note:
Located within a retail outlet on the station
|Passenger Information Systems||Yes|
Passenger Information Systems Note:
Departure Screens, Announcements, Arrival Screens,
Newsagent, Flower stall
Station Buffet Note:
Café, Buffet, Coffee kiosk
|Telephones (Cards & Coins)||Yes|
Between Platforms 2 and 3
The toilets are open during the hours that trains are running.
Waiting Room Note:
Waiting rooms are located on Platform 1 and between platforms 3 & 4.
Bench-style seating is available in both waiting rooms and on the platforms.
The waiting rooms are heated.
The waiting rooms are open during the hours that trains are running.
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
|Location for Rail Replacement Services||Yes|
Location For Rail Replacement Service Note:
This station is not usually served by rail replacement buses, due to difficult road access.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step Free Access Category B1. B1 = Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Accessible Taxis Note:
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||No|
Impaired Mobility Set Down Note:
Due to a change in road layout at the front of the station, there is no set-down or pick up points for passengers
|03456 005 165|
|Helpline Opening Hours||Yes|
|Mon - Sun: 7:00 AM to 8:00 PM|
|Staff Help Available||Yes|
|Mon - Fri: 5:40 AM to 12:10 AM
Sat: 5:55 AM to 11:55 PM
Sun: 8:50 AM to 12:10 AM
Staff Help Available Note:
Passenger Assistance meeting points:
For platforms 2-4: in front of the booking office on the main concourse.
For Platform 1: as above or at the gateline if you are using the station side entrance from the road to the platform.
Staff are available at this station during train running hours
Turn up and go assistance is available from this station
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Live departures & arrivals for Birmingham Moor Street
Usual seating availabilityMore info
Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email firstname.lastname@example.org