Privacy policy

Valid from 17th October 2021


SE Trains Limited (SET) is committed to protecting and respecting your privacy when you use our services.

This Privacy Policy explains:

  • What Personal Data we collect from you when you interact with us, such as when you use our website, apps, visit our stations, contact us or use our services, or Wi-Fi;
  • How we collect and use your Personal Data;
  • How we keep your Personal Data secure; and
  • How you can contact us if you wish to exercise any of your rights in relation to your Personal Data or wish make a complaint or inquiry in respect of our processing of your Personal Data

We are deemed to be a controller, under the Data  Protection Laws, in respect of the Personal Data we process. Our details are: 

SE Trains Ltd,
Second Floor, 4 More London Riverside, London SE1 2AU
Registered in England company no. 03266762
ICO fee payer number: ZB233679

More information about the Data Protection Act 2018 and UK GDPR, together with other privacy legislation we are  subject to (collectively referred to in this privacy policy as “the Data Protection Laws”) can be found on the Information Commissioner’s Office (ICO) Website. The Information Commissioner is our regulator for data protection matters. 

Where we refer to Personal Data in this privacy policy, we are referring to any information that relates to an individual, where they can be identified, either directly or indirectly, from that information on its own or in conjunction with other information we hold about them, such as their name, season ticket number, card details or other information relating to them.  




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