Service disruption

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If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you

50 million leaves fall onto our train tracks every autumn. When mixed with rain and squashed by train wheels, they form a slippery layer on the rails like black ice. On days or weeks when rails are most slippery, we need to introduce a different timetable on some routes.

Our drivers need more time to stop and start the trains as the wheels have less grip on the tracks. These timetable changes give us the extra time we need to drive the trains safely.

Rail conditions are expected to be at their worst from until Friday 10 December and Southeastern will be running a revised Off-Peak weekday metro timetable on these days.

For more information and to plan your journey, please visit southeasternrailway.co.uk/autumn

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #SEAutumn

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

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Last updated: 02/12/2021 10:13
There will be no Southeastern services running to or from London Victoria on Sunday 5 December, while engineering work is carried out.

Trains will be diverted to run to and from alternative London terminal stations.

You can use your tickets on London Underground services via reasonable routes to help you complete your journey.

For more information, and to check details of other engineering work taking place this weekend, click here.

Last updated: 30/11/2021 06:50

To check your individual journey, please use our Live departures & arrivals.

Engineering work for Today

Date:
29 November - 3 December 2021 11:59 PM

Routes affected:
Between London Charing Cross and Hastings also between Tunbridge Wells and Battle also between Lewisham and Hayes / Dartford also between Gillingham and Meopham / Paddock Wood

Engineering work is taking place at multiple locations across the Southeastern network, resulting in the closure of some lines.

Monday

From 23:20 until the end of service buses will replace trains between Tonbridge, Tunbridge Wells and Wadhurst. A shuttle train will run between Wadhurst and Hastings, except for the 23:45 London Charing Cross to Hastings which will be replaced by a bus from Tonbridge to Hastings. A mini bus shuttle will run from Battle to Crowhurst for this service.

Tuesday

From 23:40 until the end of service, buses will replace trains between Tunbridge Wells and Hastings and will run on the following routes:

Tunbridge Wells to Battle.
Battle to Hastings.
Battle to Crowhurst

Replacement buses that usually run on Tuesday nights between Faversham, Margate and Ramsgate will not run, and trains will run normally between these stations

Monday - Thursday

From 23:45 until the end of service, buses will replace trains between Lewisham and Hayes.

Tuesday - Friday

From 00:35 until the end of service, buses will replace trains between Meopham and Gillingham.

From 00:15 until the end of service, buses will replace trains between Lewisham and Dartford via Bexleyheath. Trains will be diverted to run via Sidcup.

The 04:18 Gillingham to Paddock Wood service will start from Strood at 04:34. A rail replacement bus will leave Gillingham at 04:00 calling at all stations to Strood.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

To check for future disruptions visit the planned engineering works page.

Other updates

17:40 London Charing Cross to Ramsgate due 20:25

Facilities on the 17:40 London Charing Cross to Ramsgate due 20:25.
Will be formed of 8 coaches instead of 12.

No updates

Albany Park: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Albany Park station.
Battle: Ticket Office Closure

The ticket office will be closed from 17:30 on 03/12/2021 until the end of the day at Battle station.
Bearsted: Ticket Office Closure

The ticket office will be closed from 12:38 on 03/12/2021 until the end of the day at Bearsted station.
Belvedere: Information Systems

The customer information system is out of order at Belvedere station.
Bexleyheath: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Bexleyheath station.
Bickley: Ticket Office Closure

The ticket office is closed at Bickley station.
Borough Green & Wrotham: Ticket Office Closure

The ticket office will be closed from 13:08 on 03/12/2021 until the end of the day at Borough Green & Wrotham station.
Brixton: Ticket Office Closure

The ticket office will be closed from 13:12 on 03/12/2021 until the end of the day at Brixton station.
Brixton: Ticket Office Closure

The ticket office is closed at Brixton station.
Bromley North: Ticket Office Closure

The ticket office is closed at Bromley North station.
Bromley South: Ticket Office Closure

The ticket office will be closed from 13:50 on 03/12/2021 until the end of the day at Bromley South station.
Chestfield & Swalecliffe: Ticket Vending Machine problem

The ticket vending machines are out of order at Chestfield & Swalecliffe station.
Clock House: Ticket Office Closure

The ticket office is closed at Clock House station.
Eynsford: Ticket Office Closure

The ticket office will be closed from now until further notice at Eynsford station.
Eynsford: Ticket Office Closure

The ticket office is closed at Eynsford station.
Eynsford: Ticket Office Closure

The ticket office is closed at Eynsford station.
Farningham Road: Ticket Office Closure

The ticket office will be closed from now until further notice at Farningham Road station.
Faversham: Ticket Vending Machine problem

The ticket vending machines are out of order at Faversham station.
Folkestone Central: Ticket Office Closure

The ticket office will be closed from 12:08 on 03/12/2021 until the end of the day at Folkestone Central station.
Gillingham Kent: Ticket Office Closure

The ticket office is closed at Gillingham Kent station.
Gillingham Kent: Lifts out of order

The lifts will be out of order between platform 3 and booking hall from now until further notice at Gillingham Kent station.
Greenhithe For Bluewater: Ticket Office Closure

The ticket office will be closed from 12:38 on 03/12/2021 until the end of the day at Greenhithe For Bluewater station.
Harrietsham: Ticket Office Closure

The ticket office is closed at Harrietsham station.
Harrietsham: Ticket Office Closure

The ticket office is closed at Harrietsham station.
High Brooms: Ticket Office Closure

The ticket office will be closed from 12:08 on 03/12/2021 until the end of the day at High Brooms station.
Higham: Ticket Vending Machine problem

The ticket vending machines are out of order at Higham station.
Kent House: Ticket Office Closure

The ticket office is closed at Kent House station.
Ladywell: Ticket Office Closure

The ticket office is closed at Ladywell station.
Lee: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Lee station.
London Waterloo East: Toilets out of order

The Gentlemen's toilets are out of order at London Waterloo East station.
Lower Sydenham: Ticket Office Closure

The ticket office is closed at Lower Sydenham station.
Maidstone West: Ticket Office Closure

The ticket office is closed at Maidstone West station.
Meopham: Ticket Office Closure

The ticket office is closed at Meopham station.
Orpington: Toilets out of order

The Ladies toilets on platform 5 are out of order at Orpington station.
Pluckley: Ticket Office Closure

The ticket office is closed at Pluckley station.
Sandling: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Sandling station.
Sandling: Ticket Office Closure

The ticket office is closed at Sandling station.
Slade Green: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Slade Green station.
Snodland: Ticket Office Closure

The ticket office is closed at Snodland station.
Stonegate: Ticket Office Closure

The ticket office is closed at Stonegate station.
Stratford International: Staffing

Stratford International station will have reduced staffing from now until 09/12/2021.
Additional Information:
Southeastern eastern entrance , exit leading to Hitchcock Lane and Westfield Car Park C will be closed until 09th December excluding the matchdays.
Sundridge Park: Ticket Office Closure

The ticket office will be closed from now until further notice at Sundridge Park station.
Sundridge Park: Ticket Office Closure

The ticket office is closed at Sundridge Park station.
Sundridge Park: Ticket Office Closure

The ticket office is closed at Sundridge Park station.
Sydenham Hill: Ticket Office Closure

The ticket office will be closed from now until further notice at Sydenham Hill station.
Tonbridge: Lifts out of order

The lifts will be out of order between platform 3 and station overbridge from now until further notice at Tonbridge station.
Wadhurst: Ticket Office Closure

The ticket office will be closed from 12:08 on 03/12/2021 until the end of the day at Wadhurst station.
Wadhurst: Ticket Office Closure

The ticket office is closed at Wadhurst station.
West Malling: Ticket Office Closure

The ticket office will be closed from 12:08 on 03/12/2021 until the end of the day at West Malling station.
Woolwich Dockyard: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Woolwich Dockyard station.

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