Flexible, convenient digital tickets
Introducing eTickets on Southeastern
If you’re travelling outside the Southeastern network, you can now buy eTickets for travel with other train companies on our website or through the Southeastern app. eTickets are a digital alternative to paper tickets, they will be emailed straight to your inbox, ready for you to travel.
Most non-season tickets are available as an eTicket including Advance, singles and returns.
We are currently upgrading Southeastern stations to accept eTickets, so some routes may not be available as an eTicket on our network until later in the year. When purchasing your ticket through our website or app, an eTicket will only be offered on routes and ticket types if available.
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If you’ve got a question about eTickets, you may find the below FAQs useful.
You can store your eTicket in your Apple Wallet.
Google Wallet coming soon.
Both are forms of digital ticket. An eTicket is issued as a QR barcode and sent to you by email, which can then either be printed onto paper or displayed on your phone to scan at a barcode reader at the station. A Key card is our contactless smartcard which can store multiple tickets for travel.
Tickets can be purchased online, ticket office or ticket vending machine and used by tapping the Key on the card reader on the gates. The ticket types available to buy as eTickets and for use on a Key card vary, but will be clearly displayed when purchasing online.