Bikes on trains
Find out when you can use bikes on Southeastern trains, bike racks and docks at stations. Plus details of our Brompton hire scheme
Our policy on cycles
With so many great places to cycle in the South East it’s not surprising that people want to take their bike on the train. Find out more about cycling by train, when and where you can take your bike.
Ticket to ride?
If you have a folding bike (one which folds in more than one place, such as a Brompton) this can be taken on any train, at any time. But they must be folded before being taken onto the platform and remain folded throughout the journey. You can also hire a Brompton folding bike at four of our stations – find out more about our bike hire scheme.
If you have a regular non-folding bike, you can't take this on our peak time services terminating in London, Monday to Friday.
Peak times going into London terminals are from 7am to 10am, and leaving London terminals between 4pm and 7pm. So if your train terminates in London before 7am, you can take your non-folding bike. But if your train terminates in London between 7am and 10am, you aren't allowed to take your non-folding bike.
Electric bikes, tandems, tricycles
You can take an electrically-assisted pedal cycle as long as it’s similar in size to a normal cycle. Power-assisted cycles without traditional cycle-style pedals aren’t allowed. We don’t allow tandems, tricycles, handbikes, motorcycles or cycles with trailers on our trains.
Bike security and storage
If you’re bringing your bike on the train, please don’t lock it to any part of the train or leave it unattended. If your bike is in a wheelchair space, you must remove it if a passenger using a wheelchair needs it.
If your bike would obstruct other passengers when they’re getting on or off, or standing, we may ask you to remove it – or not to bring it on board – even at times when bikes are normally allowed. If a member of train or station staff asks you to remove your bike from the train, you must do so. If we can’t let you board because there’s no room for your bike, our staff will help you find another train.
Most of our stations have bike racks or lockers. For full details, check our station information.
Bikes on rail replacement bus servicesIf your train is cancelled you won’t be able to carry your bike onto a replacement bus service.However, you might be able to fit a folding bike in the luggage area if there’s enough space.
National Rail and cycling by train
National Rail encourages the integrated use of cycles and trains. You can find out information to help plan your specific cycle and rail journey with National Rail’s PlusBike. A one-stop shop for tailored information to your journey about everything from cycle facilities at stations, reservation details, cycle carriage rules and cycle hire.
Secure cycle hubs
At selected stations, Southeastern has introduced additional secure cycle parking within hubs with restricted access limited to users who register for the service. The hubs are fully enclosed and have dedicated lighting and CCTV and a guaranteed space for your cycle.
These following Southeastern operated stations have secure cycle hubs:
- Ashford International
- Elmstead Woods
How do I get access?
Access to the secure cycle hubs is only possible by registering at the station ticket office. Upon payment of a small subscription fee, the ticket office will issue a personalised programmed key fob to facilitate entry to the facility. Access to the general public is not possible for non-subscribers.
The key fob will allow access for the period of validity purchased and will deactivate upon expiry. Entry fobs can be re-enabled with a further visit to the ticket office should you wish to renew your membership.
Southeastern reserve the right to request a small deposit upon issue of the key fob which is returned on surrender.
How much does it cost?
A small charge is made for those who register for the service to cover the running costs of the cycle hub.
Subscriptions are available:
- 3 months £25
- 6 months £35
- 12 months £50
Who do I contact if there are any issues?
If there are issues on site with the cycle hub itself or the access controls, then please contact the station ticket office in the first instance who will be able to assist.
If they are unable to assist, then please contact Southeastern customer services via one of the ways outlined in the Contact us section.
Are there further sites planned?
Further secure hubs are in the pipeline at the following locations
- Canterbury West in Spring 2020
- Chatham in Summer 2020
- Folkestone West in Spring 2020
- Maidstone East in Spring 2020
Questions about our services?