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We're here to help passengers whatever their travelling needs – both practical and with information. Get the help you need here

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Delay Repay compensation

You can get compensation if you've been delayed by 15 minutes or more.

Frequently Asked Questions

Find answers to the questions passengers ask us the most.

Travel assistance

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Refunds

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Lost property

Have you lost an item? We will help you find it.

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More help options

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Delay Repay

Delay Repay

Timetables

Timetables

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