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Rewards

Southeastern Rewards is changing!

Southeastern Rewards has changed!

Its now even easier - instead of logging on to southeasternrewards.co.uk to view and redeem rewards we will send you a monthly Rewards email featuring a range of offers and treats. The first email will be sent out to registered holders of The Key in July.

In the meantime you can always get great rewards deals on theater, music attractions and exhibitions here, and remember Southeastern Rewards members get an extra 10% discount on top of the prices shown! The discount will automatically be added to your basket.

If you are already a holder of The Key, please make sure you've opted in, simply sign into your account, click on Account details and click the Marketing and Service-Related Notifications tab to subscribe.

To see all terms and conditions please click here.


Got questions? We can help

What is Southeastern Rewards?

Southeastern Rewards is our way of saying thank you to our passengers. As a Southeastern Key holder, you can claim a reward whenever you choose simply by opting in to receive Rewards.

Does it cost anything to join Southeastern Rewards?

No, membership is free. However, you will need to have a Key. You also need to sign in to your account, click on ‘Account details’ and click the ‘Marketing and Service-Related Notifications’ tab to subscribe.

What rewards are available?

We update our rewards once a month.  You will receive information about the current Rewards through a monthly Rewards email.

How many Rewards can I claim?

You can claim each Reward once per month.

Can Southeastern Gold Card members from other networks join Southeastern Rewards?

No. Only people with a Southeastern Key card can benefit from Southeastern Rewards.

Annual Southeastern Season Ticket (Gold Card holders) will need to register their Season Ticket onto The Key. Remember, only The Key obtained via Southeastern, and not via TfL or other third parties, are eligible.

To find out more about saving with The Key and a Southeastern Season Ticket, please visit southeasternrailway.co.uk/thekey 

 

How do I opt out of Southeastern Rewards emails?

To opt out you need to sign in to your account, click on ‘Account details’ and click the ‘Marketing and Service-Related Notifications’ tab to unsubscribe.

Had a problem redeeming a Reward?

If you have any issues with redeeming a Reward please contact us on support@southeasternrewards.co.uk