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Last updated: 01:33

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The Key

Unlock smarter travel with The Key. No need to wait until your Season ticket expires.

Unlock smarter travel with The Key

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Swapping your paper season ticket

Swapping your paper season ticket

To swap your paper Season Ticket you need to have at least one month validity remaining on a full-priced, adult Season Ticket for a Key-enabled route, purchased on our website or at any of our stations.

Just choose the 'transfer' option and double-check the criteria when you register. You will have up to 2 hours from the registration point to apply for a paper transfer.

From the point of purchasing a new paper ticket you will then be able to request a paper ticket transfer 48 hours after the paper ticket has been purchased. 


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