Woolwich Dockyard

Address

Woolwich Dockyard station
Belson Road
Woolwich
SE18 5JY

Ticket office

Mon - Fri:	6:40 AM to 1:25 PM
Sat:	Closed
Sun:	Closed

0 Station updates

Station details

The lifts are out of order between platform 2 and station entrance Woolwich Arsenal station.

General information

Station Operator: SE
Station Code: WWD

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Travelcard: Zone 3
Oyster Pre Pay	Yes
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s).

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains from Belson Road entrance

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	No
Telephones	Yes
Toilets	Yes
Toilets Note: Platform 1- Available during staffing hours
Waiting Room	No
Waiting Room Note: Heated waiting area in booking hall only available when staff are present

Car parking

Car parking	No

Cycling

Cycle Storage Availability	No

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Towards Charlton: Bus stop DA on Frances Street (what 3 words: snow.undulation.lazy) Towards Dartford: Bus stop DB on Frances Street (what 3 words: soon.leaves.count).
Taxi Rank	No

Location for Rail Replacement Services

Location For Rail Replacement Service Note:

Towards Charlton: Bus stop DA on Frances Street (what 3 words: snow.undulation.lazy)
Towards Dartford: Bus stop DB on Frances Street (what 3 words: soon.leaves.count).

Taxi Rank

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform for services away from London. There is no step free access to Platform 1.Step only access to platform 1 for services towards London. Only step access between platforms via station footbridge. No step free interchange between platforms.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: by entrance to platform 1
Impaired Mobility Set Down	No
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Fri: 6:40 AM to 1:25 PM Sat: Unavailable Sun: Unavailable
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required although there is limited step free access at this station) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.If you are not able to reach the platforms you can contact our Call Centre on 0800 783 4524 who can then arrange assistance.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Live departures & arrivals for Woolwich Dockyard

Departures

Arrivals

Live departures for Woolwich Dockyard
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
05:44	London Cannon Street via Lewisham Platform 1	1	On time		See details on departure to London Cannon Street via Lewisham
05:52	London Cannon Street via Greenwich Platform 1	1	On time	n/a	See details on departure to London Cannon Street via Greenwich
06:11	Dartford Platform 2	2	On time		See details on departure to Dartford
06:14	London Cannon Street via Lewisham		On time	n/a	See details on departure to London Cannon Street via Lewisham
06:17	Slade Green		On time		See details on departure to Slade Green
06:22	London Cannon Street via Greenwich		On time		See details on departure to London Cannon Street via Greenwich
06:31	London Cannon Street via Greenwich		On time	n/a	See details on departure to London Cannon Street via Greenwich
06:41	Dartford		On time		See details on departure to Dartford
06:44	London Cannon Street via Lewisham		On time		See details on departure to London Cannon Street via Lewisham
06:47	Slade Green		On time		See details on departure to Slade Green

Live arrivals at Woolwich Dockyard
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
05:44	Dartford Platform 1	1	On time		See details on departure to Dartford
05:52	Slade Green Platform 1	1	On time	n/a	See details on departure to Slade Green
06:11	London Cannon Street Platform 2	2	On time		See details on departure to London Cannon Street
06:14	Slade Green		On time	n/a	See details on departure to Slade Green
06:17	London Cannon Street		On time		See details on departure to London Cannon Street
06:22	Slade Green		On time		See details on departure to Slade Green
06:31	Dartford		On time	n/a	See details on departure to Dartford
06:41	London Cannon Street		On time		See details on departure to London Cannon Street
06:44	Gravesend		On time		See details on departure to Gravesend
06:47	London Cannon Street		On time		See details on departure to London Cannon Street

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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Woolwich Dockyard

Address

Ticket office

Station details

Live departures & arrivals for Woolwich Dockyard

Usual seating availability