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Ashford station engineering work from Thursday 26 – Sunday 29 December

What’s happening at Ashford International station?

Engineering work is being carried out at Ashford International station from Thursday 26 December to Sunday 29 December 2019.

This work is part of a £1.25 billion investment to improve journeys for passengers on the Kent network. The work will involve replacing track, improving drainage, upgrades to points and other works which will improve journeys for passengers travelling on this part of the Kent network. There's never an ideal time to disrupt your journey but by working with Network Rail we can minimise the disruption.

Please plan ahead and check your journey via our journey planner, National Rail, or the Southeastern On Track app.

You can also view and download our Ashford Engineering work timetables.

network rail


How will this affect my journey?  

The work will impact on some Southeastern services, there will also be no high speed or Eurostar services calling at Ashford.

  • If you're travelling to London via Ashford International you should use mainline services, which will take around 45 minutes longer than the usual high speed trains
  • There will be no Southeastern services between Canterbury West, Ashford International and Ebbsfleet International.
  • Southeastern services via Tonbridge and Maidstone East will run, as will Southern services to Eastbourne.
  • Replacement buses will run between Ashford International and Ebbsfleet International (estimated journey time of around 1 hour), and Ashford International and Canterbury West (estimated journey time of around 40 minutes).


What services will be running on each of the days work is carried out?

Tuesday 24 December

  • A normal weekday service will run until early afternoon on Christmas Eve, and some evening peak services will leave London terminals earlier than usual.
  • Train services will stop running around 10pm.

Wednesday 25 and Thursday 26 December

  • No train services will run on Christmas Day or Boxing Day.

Friday 27 December to Sunday 29 December

  • We will run an amended timetable, with no high speed trains between Ashford International and Ebbsfleet International. 
  • A half-hourly replacement bus service will run between Ashford International and Ebbsfleet International, and a half-hourly high speed shuttle will run between Ebbsfleet International, Stratford International and St Pancras International.
  • Hourly high speed services will run from Faversham and Ramsgate to St Pancras International via Ebbsfleet International.
  • Replacement buses will run between Canterbury West and Ashford International, calling at all stations (but they are expected to be very busy).
  • An hourly shuttle will run between Margate, Ramsgate and Canterbury West.
  • We will run longer trains on mainline services via Tonbridge.
  • If you're travelling to London from Ramsgate you should use high speed services via Faversham.
  • If you're travelling to London from Canterbury you should travel from Canterbury East, and can change at Faversham for high speed services.
  • If you're travelling from Sandwich to London via Folkestone and Dover, you can use mainline services to Charing Cross.

How do I claim a refund as a Season Ticket holder?

If you are a high speed season ticket holder and you travel via Ashford International on Friday 27 December, you can claim for a refund of the high speed premium portion of your ticket.

You can claim your refund from the Southeastern website from Friday 27 December.

You have 28 days to make your claim from the date of travel.

Ticket type  Journey  Refund due
Annual

Canterbury West - London

 £4.60
Ashford - London  £4.60
Dover Priory to London  £4.60
                   
Ticket type  Journey  Refund due
Monthly

Canterbury West - London

 £5.13
Ashford - London  £5.13
Dover Priory to London  £5.13

Ticket type  Journey  Refund due
Weekly 

Canterbury West - London

 £5.34
Ashford - London  £5.34
Dover Priory to London  £5.34
 
 
 
 
 
 
 
 

Ashford Engineering Work Timetable 1 - London, Tonbridge and Ashford International to Canterbury West, Folkestone, Dover, Ramsgate and Margate

Ashford International, Broadstairs, Canterbury West, Chartham, Chilham, Deal, Dover Priory, Dumpton Park, Ebbsfleet International, Folkestone Central, Folkestone West, Headcorn, Hildenborough, London Bridge, London Charing Cross, London Victoria, London Waterloo East, Maidstone East, Marden, Margate, Martin Mill, Minster, Orpington, Paddock Wood, Pluckley, Ramsgate, Sandling, Sandwich, Sevenoaks, St. Pancras International, Staplehurst, Sturry, Tonbridge, Walmer, Westenhanger, Wye

Ashford Engineering Work Timetable 2 - London and Tonbridge to Ashford International, Folkestone, Dover and Ramsgate

Ashford International, Deal, Dover Priory, Folkestone Central, Folkestone West, Headcorn, Hildenborough, London Bridge, London Cannon Street, London Charing Cross, London Waterloo East, Marden, Martin Mill, Orpington, Paddock Wood, Pluckley, Ramsgate, Sandling, Sandwich, Sevenoaks, Staplehurst, Tonbridge, Walmer, Westenhanger

Ashford Engineering Work Timetable 3 - London to Ashford International via Maidstone East

Ashford International, Barming, Bearsted (For Leeds Castle), Borough Green & Wrotham, Bromley South, Charing, Denmark Hill, East Malling, Elephant & Castle, Harrietsham, Hollingbourne, Kemsing, Lenham, London Blackfriars, London Victoria, Maidstone East, Otford, St Mary Cray, Swanley, West Malling (For Kings Hill)

Ashford Engineering Work Timetable 4 - St Pancras International to Ashford International via Ebbsfleet International

Ashford International, Ebbsfleet International, St Pancras International, Stratford International

Ashford Engineering Work Timetable 5 - Ashford International to Ramsgate via Canterbury West

Ashford International, Canterbury West, Chartham, Chilham, Minster, Ramsgate, Sturry, Wye 

Ashford Engineering Work Timetable 6 - London to Dover via Faversham and Canterbury East

Adisham, Aylesham, Bekesbourne, Bromley South, Canterbury East, Chatham, Dover Priory, Farningham Road, Faversham, Gillingham (Kent), Kearsney, London Bridge, London Cannon Street, London Victoria, Longfield, Meopham, Newington, Rainham (Kent), Rochester, Selling, Shepherds Well, Sittingbourne, Snowdown, Sole Street, St Mary Cray, Swanley, Teynham
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