On Track app
Access personalised, real-time information and super-fast journey planning for all Great Britain train journeys
Buy tickets and plan your journey
Access personalised, real-time information and super-fast journey planning for all UK train journeys. Our On Track app enables you to quickly see your common journeys, platform changes and live departure information. You can also buy train tickets to anywhere in the UK, buy and load Key Smartcard tickets from your android phone, and quickly claim Delay Repay compensation.
Download it FREE from the App Store or Google play
- Personalised, real-time dashboard that presents train times, platform information and live service updates for the journeys you make regularly
- Easy-to-use journey planner for all national train routes
- Detailed breakdown for each individual leg of your journey - including the current location of your train
- Live departure and arrival boards
- Buy tickets for anywhere in the UK
- Pay with PayPal, Visa Checkout, and all major credit and debit cards
- New and improved Delay Repay compensation process, making it faster and easier to make a claim
- Buy single, return and Season tickets on your Key smartcard
- Load Key Smartcard tickets directly on to your Key smartcard using the NFC reader on your android phone
- View and check which tickets are active on your Key smartcard on your android phone
- Save your favourite stations
- Quickly see personalised London Underground line status updates
- Powered by data from National Rail Enquiries, Southeastern and Transport for London
- Lets you customise what you see for rapid access to the information you need on the move
What our customers say
“I love all the personalisation. Feels more like my app than other travel apps” J. Bruce
“As a free app it knocks the socks off anything out there” Steven Dinnage, Brighton
“Love that the app will link to buy tickets from my searches - no longer need to use two apps” C. Nunn, Scarborough
On Track App Top Tips
Got questions about the app? We can help...
How can I get the app?
What if I have some comments or feedback on the app?
We would love to hear your feedback. You can feedback directly through the app (within the customer services menu option), by contacting our customers services team, or by leaving feedback in either of the app stores.