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Service disruption

If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you

  • No Southeastern services at Charing Cross, Waterloo East or London Bridge this Bank Holiday weekend.
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    There are changes to trains over the Spring May Bank holiday weekend as Network Rail continues improvement work. 

    Saturday 27 May - Monday 29 May

    - There are no trains to or from Charing Cross, Waterloo East or London Bridge. Trains will be diverted to alternative stations.

    - Docklands Light Railway will accept valid Southeastern tickets between Lewisham & Greenwich. London Underground will be accepting valid Southeastern tickets between affected London terminals to help you complete your journey. Full details of ticket acceptance can be found here. 

    - There are no trains between Plumstead and Dartford to accommodate Crossrail work. Replacement buses will be available.

     

    Sunday 28 May 

    There will be no trains between the following stations, with replacement buses available.

    • Lewisham and Hayes
    • Denmark Hill and Beckenham Junction

     

    Further work is planned as part of the ThamesLink Programme, full details can be found hereThis includes closures over the August Bank Holiday weekend and four working days, Saturday 26 August - Saturday 2 August. 

    Last updated: 22/05/2017 12:59

To check your individual journey, please use our Live departures & arrivals.


Engineering work for Today

Buses replace late night trains between Ashford International and Dover Priory / Ramsgate from Tuesday 23 to Friday 26 May

Date:
23 May - 26 May 2017 11:59 PM

Routes affected:
Between London Charing Cross / London St Pancras International and Ashford International / Ramsgate.

Network Rail are carrying out engineering work between Ashford International and Dover Priory from 22:40 each night, closing the line.

Customer Advice:

The 22:40 and 23:40 London Charing Cross to Dover Priory services will terminate at Ashford International. A replacement bus will run between Ashford International and Dover Priory. A replacement minibus will run between Westenhanger and Sandling. 

An additional train will depart Dover Priory at 00:42 to Ramsgate.

The 23:37 London St Pancras International to Ramsgate will run fast between Ashford International and Ramsgate. A bus will run between Ashford International and Ramsgate, calling at all stations.

The 23:12 Ramsgate to London St Pancras International will terminate at Dover Priory. A replacement bu will run between Dover Priory and Ashford International. A replacement minibus will run between Westenhanger and Sandling.

An additional train will depart Ramsgate at 23:26, calling at Ashford International only.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Project Information:

 

You can read more about engineering work and why it is necessary.

Amended Southeastern services to and from Gillingham / Faversham from Monday 22 to Friday 26 May

Date:
22 May - 26 May 2017 11:59 PM

Routes affected:
Between London Victoria / London Charing Cross / London St Pancras International and Gillingham / Faversham.

Network Rail are carrying out engineering work between Sole street and Strood / Sittingbourne each night, closing the line.

Customer Advice:

Monday to Thursday

The 23:34 London Victoria to Gillingham will terminate at Sole Street. A replacement bus will depart Meopham at 00:30 calling at Rochester, Chatham and Gillingham.

The 23:09 and 23:39 London Charing Cross to Gillingham will terminate at Strood. A replacement bus will depart Strood calling at all stations to Faversham.

The 23:55 London St Pancras International to Faversham will terminate at Ebbsfleet. A replacement bus will depart Ebbsfleet calling at all stations to Faversham except Higham,Newington and Teynham.

Tuesday to Friday

The 00:07 and 00:37 London Victoria to Gillingham will terminate at Meopham. A replacement bus will depart Meopham calling at all stations to Sittingbourne.

The 00:39 London Charing Cross to Gillingham will terminate at Gravesend. A replacement bus will depart Gravesend calling at Rochester, Chatham and Gillingham.

An additional train will depart Sittingbourne at 02:10 calling at all stations to Ramsgate.

The 04:05 Gillingham to London Charing Cross will start from Gravesend at 04:31. A replacement bus will depart Gillingham calling at all stations to Gravesend.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Project Information:

You can read more about engineering work and why it is necessary.

Amended late night service between London Charing Cross and Hastings / Tunbridge Wells from Monday 22 to Wednesday 24 May

Date:
22 May - 24 May 2017 4:00 AM

Routes affected:
Between London Charing Cross and Hastings / Tunbridge Wells.

Network Rail are carrying out engineering work between Tonbridge and Wadhurst, closing the line.

Customer Advice:

Monday only

The 22:00, 22:30, 23:00, 23:30  London Charing Cross to Tunbridge wells services will terminate at Tonbridge. A replacement bus will run between Tonbridge and Tunbridge Wells, calling at High Brooms.

The 22:45 and 23:45 London Charing Cross to Hastings will terminate at Tonbridge. A replacement bus will run from Tonbridge to Wadhurst, calling at all stations. An additional train will depart Wadhurst calling at all stations to Hastings.

The 22:50 Hastings to Tonbridge service will terminate at Wadhurst. A replacement bus will run between Wadhurst and Tonbridge.

The 23:05 Tunbridge Wells to London Charing Cross will start from Tonbridge. A replacement bus will run between Tonbridge and Tunbridge Wells.

Tuesday only

The 00:05 and 00:35 Tunbridge Wells to Tonbridge will be replaced by a bus.

00:15 London Charing Cross to Tunbridge wells services will terminate at Tonbridge. A replacement bus will run between Tonbridge and Tunbridge Wells, calling at High Brooms.

The 22:45 and 23:45 London Charing Cross to Hastings will terminate at Tunbridge Wells. A replacement bus will run from Tunbridge Wells to Hastings, calling at all stations.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Project Information:

You can read more about engineering work and why it is necessary.

Amended late night service between London Charing Cross and Hayes from Monday 22 to Thursday 25 May

Date:
22 May - 25 May 2017 11:59 PM

Routes affected:
Between London Charing Cross and Hayes.

Network Rail are carrying out engineering work between New Beckenham and Hayes each night, closing the line.

Customer Advice:

The 23:02, 23:32 and 00:02 London Charing Cross to Hayes services will terminate at Lewisham. A bus will run between Lewisham to Hayes, calling at all stations.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Project Information:

 

You can read more about engineering work and why it is necessary.

Major engineering work at London Bridge until January 2018

Date:
5 January 2015 - 31 January 2018 11:59 PM

Routes affected:
All routes via London Bridge

As part of the government sponsored Thameslink Programme, Network Rail is rebuilding London Bridge mainline rail station to provide more space, improved connections to more destinations and more reliable services. The rail and tube station will remain open during the work.

Long term changes

Significant work affecting London stations will take place over the August 2017 bank holiday and the four working days after (26 August - 2 September), as well as over Christmas and New Year 2017/8.

Trains will be severely impacted over this time and you will need to change your journey so we ask you to keep this in mind when booking holidays and planning ahead.

More information will be released when available, including travel advice.

Further information


Travelling at the weekend

Throughout the programme, different services will be impacted on some weekends and bank holidays, for the latest information visit www.nationalrail.co.uk/service_disruptions/currentAndFuture 

On some weekends, particularly on Sundays, Waterloo East, London Bridge, London Charing Cross and / or London Cannon Street stations will be closed or have very limited services. Please use the Journey Planner to see the full impact on your journey.

During periods of time when London Charing Cross / London Cannon Street are closed, you'll be able to use your ticket on selective alternative routes to complete your journey at no extra charge. For details full details visit Southeastern. Please note the ticket acceptance detailed for weekend engineering work may differ from the Monday to Friday Thameslink Programme ticket acceptance outlined below.

Longer term changes

Thameslink services which run through central London will not call at London Bridge, however there will be a limited service between London Bridge and Brighton.

Southeastern

Until January 2018

Most trains to and from London Charing Cross will be able to stop at London Bridge again, although there will continue to be some changes during weekday peak periods (see below)

Trains to and from London Cannon Street will no longer be able to stop at London Bridge.

During this time, it is recommended that you consider changing your normal journey to work as the number of trains running will be reduced and are likely to be very busy.

Weekday peak hour services to and from London Charing Cross / Waterloo East

Trains FROM London Charing Cross and Waterloo East will not be able stop at London Bridge between 08:04 and 09:17

Trains TO Waterloo East and London Charing Cross will not be able to stop at London Bridge between 16:37 and 18:03

During these times, you'll be able to use the alternative routes to complete your journey as detailed below

For a full list of major service changes visit key dates and service changes.

Planning your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner

Alternative routes and travel advice

The impact on your journey will depend on the particular services that you currently use to get to and from London Bridge and what alternatives exist. Travel advice is as follows:

  • Change the train you catch from your home station to go direct to your national rail destination. For example switching from a London Charing Cross service to a London Cannon Street service. This may involve shifting the time that you travel, but in many cases only by a few minutes
  • If getting a different train from home is not possible, we advise you to change trains en route outside London, for example at Lewisham, Orpington, Sevenoaks or Hither Green, to get to your final destination

If you are unable to complete your journey by interchanging on National Rail services outside London, you may need to use TfL services, if you have a Travelcard you may choose to use other routes.

The accepted routes are:

  • London Charing Cross, Embankment, Blackfriars, Cannon Street, London Bridge, Southwark, Waterloo and Elephant & Castle underground stations
  • Between London Bridge and Waterloo/Southwark on the Jubilee line and on buses 381 and RV1 between London Bridge and Waterloo
  • Between London Bridge and Charing Cross on the Jubilee/Bakerloo/Northern lines and on buses 15 and RV1 between London Bridge and Charing Cross
  • Between London Cannon Street and Charing Cross/Embankment on the District/Circle lines and on bus 15 between Cannon Street and Charing Cross
  • Between Elephant & Castle and London Bridge on the Northern line and on buses 35, 40, 133 and 343 between Elephant & Castle and London Bridge
  • Between Blackfriars and London Bridge via Embankment and Waterloo and on buses 17 (from Blackfriars north entrance) or 381 and RV1 (from Blackfriars south entrance) between Blackfriars and London Bridge
  • Between Cannon Street and London Bridge on District/Circle/Northern lines
  • Between Cannon Street and London Bridge on bus services 17 and 521
  • Greenwich line passengers can use the DLR between Greenwich and Lewisham, changing there for a Southeastern service to London Bridge, or can use Southeastern services via Charlton

Thameslink passengers from the south of London (with a 'Thameslink only' ticket), whose final destination is currently London Bridge should change at Elephant & Castle or London Blackfriars for onward travel to London Bridge where tickets will be accepted on London Underground or eligible buses between Elephant & Castle and London Bridge and between Blackfriars and London Bridge. These recommended routes are shown here.

Southern (and any permitted route) passengers who currently interchange onto National Rail services at London Bridge for travel to London Charing Cross or London Waterloo East should take London Underground or eligible bus services where their tickets will be accepted between London Bridge to Charing Cross or Waterloo / Southwark.

South West Trains passengers who currently interchange at London Waterloo East for London Bridge should take London Underground or eligible bus services between London Bridge and London Waterloo / Southwark where their tickets will be accepted. These recommended routes are shown here.

To check for future disruptions visit the planned engineering works page.

Other updates

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22 Station updates

  • Adisham: Ticket Vending Machine problem

    The ticket vending machines are out of order at Adisham station.

  • Bexley: Ticket Office Closure

    The ticket office is closed at Bexley station.

  • Clock House: Ticket Vending Machine problem

    The ticket vending machines are out of order at Clock House station.

  • East Malling: Ticket Vending Machine problem

    The ticket vending machines are out of order at East Malling station.

  • Ebbsfleet International: Lifts out of order

    The lifts will be out of order between platform 2 and 3 from now until further notice. at Ebbsfleet International station.

  • Eden Park: Ticket Vending Machine problem

    The ticket vending machines are only accepting cash at Eden Park station.

  • Faversham Facilities: Various changes

    At Faversham station, the following issues have been reported:
    The lifts will be out of order from now until further notice..
    The ticket office is closed.

  • Folkestone Central: Ticket Vending Machine not accepting cards.

    Ticket Vending Machine not accepting cards.

  • Higham: Ticket Vending Machine problem

    The ticket vending machines are out of order at Higham station.

  • Knockholt: Ticket Vending Machine problem

    The ticket vending machines are out of order at Knockholt station.

  • Maidstone West: Ticket Vending Machine problem

    The ticket vending machines are only accepting cash at Maidstone West station.

  • New Beckenham: Ticket Office Closure

    The ticket office is closed at New Beckenham station.

  • New Eltham: Ticket Office Closure

    The ticket office is closed at New Eltham station.

  • Ramsgate: Ticket Vending Machine problem

    The ticket vending machines are out of order at Ramsgate station.

  • Sandwich: Ticket Vending Machine problem

    The ticket vending machines are only accepting cash at Sandwich station.

  • Sheerness-On-Sea: Ticket Office Closure

    The ticket office is closed at Sheerness-On-Sea station.

  • Strood: Ticket Office Closure

    The ticket office is closed at Strood station.

  • Strood: Ticket Vending Machine problem

    The ticket vending machines are out of order at Strood station.

  • Sundridge Park: Ticket Vending Machine problem

    The ticket vending machines are not accepting notes at Sundridge Park station.

  • Sydenham Hill: Ticket Vending Machine problem

    The ticket vending machines are out of order at Sydenham Hill station.

  • Tonbridge: Toilets out of order

    The Gentlemen's toilets on Platform 3 are out of order at Tonbridge station.

  • West Malling: Ticket Office Closure

    The ticket office is closed at West Malling station.

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