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Last updated: 18:33

Travelling First Class

If you’re after a little more room, a seat or some quiet time to work, you may want to think about travelling First Class. It does cost a little more, but is worth considering.

First Class Tickets

You can only travel in First Class if you have a valid First Class Ticket. You can book tickets online.

If you don’t, you may have to pay the difference in price or a penalty fare. Unfortunately, you cannot purchase upgrades to First Class if you hold a Standard class Season Ticket. 

On some routes you may be able to get a First Class Season Ticket – for anything from a week to a year. Check with your local ticket office if you are interested.

There is no first class accommodation between the following stations:

  • Sheerness and Sittingbourne
  • Strood and Paddock wood
  • Grove Park and Bromley North
  • Rochester and Dartford
  • Dartford and London
  • Wholly within the London travelcard 1-6 area (Except for mainline services between London and Bromley South, Orpington and St Mary Cray) 

First Class Tickets on high speed services

There is no First Class seating on high speed trains.

If you have a valid First Class Ticket you may be able to travel on a high speed service at no extra cost.

Check at your local station for details – before you board.

First Class refunds

If you hold a First Class ticket you can claim a refund on the First Class portion of your ticket for the following reasons:

  • There is no First Class seating on your train
  • First Class has been declassified – this is when the train is exceptionally busy, and the conductor advises standing passengers to use spare seats in First Class

To apply, simply contact our Contact Services team within 28 days of your journey. Please provide details of the journey you're claiming for along with a copy of your ticket.

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