If you’re after a little more room, a seat or some quiet time to work, you may want to think about travelling First Class. It does cost a little more, but is worth considering.
You can only travel in First Class if you have a valid First Class Ticket. You can book tickets online.
If you don’t, you may have to pay the difference in price or a penalty fare. Unfortunately, you cannot purchase upgrades to First Class if you hold a Standard class Season Ticket.
On some routes you may be able to get a First Class Season Ticket – for anything from a week to a year. Check with your local ticket office if you are interested.
There is no First Class seating on high speed trains.
If you have a valid First Class Ticket you may be able to travel on a high speed service at no extra cost.
Check at your local station for details – before you board.
You can ask for some of your money back if there aren’t any First Class seats on your train.
Sometimes, when it’s exceptionally busy, Standard Class passengers are advised to sit in First Class. If this happens you can claim for the difference of your ticket cost.
Contact our Customer Services team within 28 days of your journey with the details. Include a copy of your photocard and daily or Season Ticket.