Back to work
Our handy guide to your new commute
Many of us are heading back to the office or venturing out for face-to-face meetings, and we know some of our passengers have continued to travel for work throughout the pandemic. Whatever your commute, we’ve created an essential guide to help make your journey easier.
Whether you’re travelling five days a week or are thinking about a more flexible way of working, we can help you plan your commute so you can travel on our trains with confidence.
We’ll show you the best ticket options and provide you with useful tools to help you commute your way and save you time, so you can pick up a dose of caffeine and a bite to eat on the way!
Flexi Season tickets
If you’re planning to travel to the office a couple of times a week, our brand new Flexi Season ticket could be the perfect option and offer you better value for your new commute. On sale from 21 June for travel from 28 June, Flexi Season will give you 8 days of travel in 28 days – any time between two stations. You’ll get 8 undated one day passes, giving you total freedom to choose when you travel, exclusively available on our contactless smartcard, The Key.
Did you know you could save money on your regular journeys with a Season Ticket? Choose how long you want your Season Ticket to last, from weekly, to any period between one month and one year. You can also easily purchase your season tickets on The Key, our contactless smartcard, which means you won’t need a photocard. Season tickets are priced on a five day, Monday to Friday working week with Saturdays and Sundays added on at no extra cost so you can use it in your leisure time too.
Make life easy and use our contactless smartcard, The Key. You can buy and download tickets from the comfort of home, saving you time at the station and avoid any queues. You can buy single, return and season tickets on The Key, including tickets for most other train companies across mainland Britain and TfL. The Key’s contactless technology allows you to hold the card over the reader at the ticket gate. It’s also wipeable and easy to clean.
Get live personalised travel information straight to your phone, buy and download Key smartcard tickets, check how busy your train is with SeatFinder, receive live travel updates and book Passenger Assist with the new Southeastern app. Available to download free from the App Store or Google Play.
Our SeatFinder tools are designed so you can check how busy your train is and plan your journey with confidence. If you’re planning your journey ahead, use our SeatFinder timetables or if you’re travelling in the next two hours, simply check your journey on our website Live Departure Boards or in the Southeastern app in Departures & Arrivals.
Throughout the pandemic and as restrictions ease we continue to monitor the number of passengers travelling on our trains, adjusting the number of train carriages and services where possible. For the latest timetable and to plan your journey, check out our timetables page. All changes to our timetables have now been uploaded to our online journey planner.
Our new 24/7 messaging service on WhatsApp enables you to get information you need quicker and easier, from real-time travel updates direct from our control room to information on service disruption across the network and live departures from your chosen station. Simply add our number 07866 002 690 to your WhatsApp contacts and send us a message.
Free WiFi onboard our trains
Stay connected on your journey with free WiFi onboard our trains, now also available in the tunnels on our high-speed routes. Whether you need to catch up on emails, check the news or do some online shopping, you can swipe, type and browse in comfort while travelling with us. We’ve increased the free WiFi data allowance from 50MB to 75MB and if you’re travelling on our high-speed services, we have doubled your allowance to 100MB.