London Charing Cross

Address

London Charing Cross station
The Strand
London
WC2N 5HF

Ticket office

Mon - Sun:	24 Hours

0 Station updates

Station details

Station Lifts
The lifts are out of order between Platform 1 and Booking office at Charing Cross station.
Station Alert
On weekdays, the busiest times at this station are generally between 06:30 and 09:30 and between 16:30 and 19:30.

General information

Station Operator: NR
Station Code: CHX

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Travelcard: Zone 1
Oyster Pre Pay	Yes
Oyster Validator	Yes
Smartcard Issued	No
Smartcard Validator	Yes
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Ticket Office Note: The ticket office is situated on the concourse

Passenger services

Phone number: 0330 024 0215 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Ticket Gate	Yes

Customer Help Points	Yes
Customer Help Points Note: Yes, staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Mobility assistance can be arranged by contacting Southeastern on 0845 000222. It is preferred if this assistance is requested 24 hours in advance.

Station facilities

Atm Machine	Yes
Baby Change	Yes
Seated Area	No
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,

Shops	Yes
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
Toilets Note: Located on the central passage in the main concourse.
Waiting Room	Yes
Waiting Room Note: All platforms are partially or fully covered with a canopy.

Car parking

Car parking	Yes

Name:
Operator:
Spaces: 0
Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 20 Type: Stands Location: Within car park and station forecourt Note: 10 bike bars which can accommodate two bikes each

Cycle Storage Availability

Sheltered: No
Spaces: 20
Type: Stands
Location:

Within car park and station forecourt

Note:

10 bike bars which can accommodate two bikes each

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Taxi Rank	Yes
Taxi Rank Note: There is a taxi rank outside the front of the station that is open Monday-Sunday 24 hours.

Bus Service	Yes
Bus Service Note: Buses are available on the strand outside the station. All Transport for London buses are accessible by step free access. More information about Transport for London buses can be found here

Bus Service

Bus Service Note:

Buses are available on the strand outside the station. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: All ticket counters are lowered in this station. The Rail Information point has a lowered counter too.
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: On the central passage in the main concourse
Accessible Toilets	Yes
Accessible Toilets Note: Located on the central passage in the main concourse. Radar key for accessible toilets
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Yes, the station is all on one level and all platforms are reachable by disabled passengers.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are located outside the front of the station
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: On the concourse in front of the ticket office.
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Yes, but not clearly identified as such. There is a large yellow Hatched box for loading and unloading that mobility passengers may use. It is unsupervised and there is no Help Point available. Help should be requested from the Rail Information Point in the main concourse, or from any member of station staff.
Helpline Contact	Yes
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Staff Help Available	Yes
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for London Charing Cross

Departures

Arrivals

Live departures for London Charing Cross
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
14:05	Hayes (Kent) Platform 4	4	14:17 12 mins late		See details on departure to Hayes (Kent)
14:10	Sevenoaks via Lewisham Platform 1	1	14:24 14 mins late	n/a	See details on departure to Sevenoaks via Lewisham
14:22	Hayes (Kent) Platform 5	5	On time	n/a	See details on departure to Hayes (Kent)
14:27	Dartford via Lewisham & Sidcup		On time		See details on departure to Dartford via Lewisham & Sidcup
14:29	Ramsgate via Canterbury West		On time		See details on departure to Ramsgate via Canterbury West
14:31	Maidstone East Platform 3	3	On time		See details on departure to Maidstone East
14:34	Gravesend via Sidcup		On time		See details on departure to Gravesend via Sidcup
14:35	Hayes (Kent) via Lewisham		On time		See details on departure to Hayes (Kent) via Lewisham
14:38	Hastings via Tonbridge		On time		See details on departure to Hastings via Tonbridge
14:40	Sevenoaks via Lewisham		On time	n/a	See details on departure to Sevenoaks via Lewisham

Live arrivals at London Charing Cross
Due	Destination	Expected	Usual Seat AvailabilityUsual seat availability	further details
14:01	Sevenoaks	14:19 18 mins late	n/a	See details on departure to Sevenoaks
14:11	Dartford	14:15 4 mins late	n/a	See details on departure to Dartford
14:14	Hayes (Kent)	14:22 8 mins late		See details on departure to Hayes (Kent)
14:17	Maidstone East	On time		See details on departure to Maidstone East
14:19	Ramsgate	14:21 2 mins late		See details on departure to Ramsgate
14:22	Gravesend	14:24 2 mins late		See details on departure to Gravesend
14:24	Hayes (Kent)	14:26 2 mins late		See details on departure to Hayes (Kent)
14:28	Hastings	On time		See details on departure to Hastings
14:30	Sevenoaks	On time	n/a	See details on departure to Sevenoaks
14:38	Dartford	On time		See details on departure to Dartford

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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London Charing Cross

Address

Ticket office

Station details

Station Lifts

Station Alert

Live departures & arrivals for London Charing Cross

Usual seating availability