Got a question about travel information for your journey?
If you're at a station and your train is delayed or cancelled, please listen to station announcements for advice and alternative routes to take.
If you need more information, you could:
- Visit our live travel information page
- Visit our Twitter page at @SE_Railway
- Download our Southeastern app
If you arrive 15 minutes or more late at your destination because of a delay or cancellation to a Southeastern service, you can claim Delay Repay compensation.
There should be posters on each platform at your station about up and coming engineering works.
If your station is staffed and you're having trouble finding the posters, please don’t hesitate to ask one of our station employees.
If your station is not staffed, please visit our planned engineering works page.
Poster displays, and booklets of our timetables are available at our stations. Please speak with an employee at the station if you're having trouble finding them.
If your station is not staffed, please view our timetables.
Please visit our service disruption page to see the current updates at our stations.
These are live updates on toilets, lifts and Ticket Vending Machines (TVMs).
Smoking is banned from all areas of our station, this includes the full length of platforms and the entrances to our stations.
‘No smoking’ posters and signs are in place warning passengers about this.
Electronic cigarette devices cannot be used at our stations either.