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Southeastern

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What is The Key?

The Key is a contactless smartcard that can store multiple season, single, return and London Travelcard train tickets. The Key allows you to travel paperless and avoid queues by allowing you to purchase and load your tickets prior to travel. 

To find out more take a look at our Key FAQs.

Benefits of paperless travel with The Key

It’s quick and easy

With The Key, you don’t have to worry about fumbling with paper tickets at the ticket gate line or waiting in long queues at the ticket office. 

It’s Safe and secure

Unlike paper tickets, if you lose your Key card we can freeze your card and replace it for free.

It's rewarding

Having The Key allows you access to our Rewards plus program where you can receive promotions, rewards and offers.


How to get The Key?

The Key

You can now buy, load, and view all your tickets on The Key with your smartphone! Simply download our On Track app from the Apple store or Google Play to get started.

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