Find out how you can apply for a refund on your ticket, if you left your railcard at home...
If you forgot to travel with your railcard and couldn’t get a discount on your ticket, you can apply for a refund of the difference on the first occasion.
You can upload a copy of your ticket and railcard to our Contact Us form. We’ll be happy to consider a refund for you.
Sorry, Digital Railcards are not refundable and they also cannot be transferred to another person.
