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Don’t be left standing on a packed train. If you’re a mum to be, you can get a free Baby on Board badge to let everyone know you need a seat.

Applying is easy. Just request a badge using our online feedback form, or give our Customer Services team a call on 0345 322 7021 and they’ll be happy to put one in the post for you.


Pregnant passengers also meet the criteria for a Priority Seating card.

This card can be shown to fellow passengers who are sitting in a priority seat and gives them priority over non-card holders.

Also, if you’re 20 weeks or more into your pregnancy and travel with us at least twice a week, you can apply for authorisation to sit in First Class when there are no seats available in standard class. We offer this as a courtesy to mums-to-be, but of course we can't guarantee there’ll always be a seat available.

To apply, we need a copy of a MAT B1 form, or a signed letter from your GP or midwife which confirms pregnancy and the date the baby is due. We also need a photocopy of your season ticket and photocard or tickets/receipts or letter from your employer to show you travel with us at least two times a week. We’d also need to know your name and contact details. Please send these details via our ‘contact us’ webform.

There’s plenty of free ways to entertain you and the kids only a stone’s throw from one of our Southeastern stations. Here’s some things to do on our network.

Live information on on-board toilets is now available through our Southeastern app

We understand if you’re travelling with a pram/buggy it’s helpful to know which stations have stairs. We’re working to have all our stations step-free.

You can check your station information page for you local station.

Our employees will always try to help you. If they can assist, you’ll usually be asked to carry your child while we’ll carry your pram. Please note we can’t guarantee help will be available.
Absolutely! We understand little ones can be restless on a long journey. You can download and print some free Southeastern train-themed activity pages or connect to our free WiFi when your on board our trains.
If you're planning on travelling Off-Peak in a group of 10 or more, which can include children up to the age of 17 inclusive, you could save with our Group Travel discount.
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