Need to sit down on the train, but afraid to ask someone else to give up their seat?
If so, you should apply for our Priority Seating Card.
If you want to sit down show this card to another passenger sitting in a priority seat, without causing a fuss or having to explain yourself.
You may need a priority seat if you’re disabled, over 65, pregnant or your child is under three years old.
If you’re pregnant we’ll also send you a ‘Baby on Board’ badge.
Priority seats are usually near the doors and are marked with a sign showing a ‘P’ inside a blue triangle.
You can find these seats on Southeastern, Southern, Gatwick Express, Great Northern and Thameslink trains.
If all of our priority seating is being used by those with a specific need then please show your card to other passengers in the carriage and ask if they can let you sit down.
Let our on train staff know if you’re struggling to get a seat and they’ll do all they can to help you.
The Priority Seating card can’t be used in first class of if you’re travelling with a child under three and they’re in a buggy.
To apply for a card, please fill out this form:
Please send in one of the following with your application.
All documentation submitted should be a copy of the original.
In addition to the above you are also required to send in proof of address with your name and address on it. This might be a copy of utility bill, copy of your driving licence, copy of council tax bill etc.