Shepherd's Bush Train Station

Address

Shepherd's Bush station
Holland Park Roundabout
Shepherd's Bush
W12 8LB

Station staff availability

Station staff availability
Mon	06:00-23:45
Tue	06:00-23:45
Wed	06:00-23:45
Thu	06:00-23:45
Fri	06:00-23:45
Sat	06:00-23:45
Sun	07:30-00:02

For full accessibility information at Shepherd's Bush, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	07:30-10:00
Mon - Fri:	13:30-18:30
Sat:	09:15-14:45
Sun:	10:15-11:15

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	Yes	Station Category A . This station has step free access to all platforms . Access from the ticket hall entrance only.
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Station facilities

Atm Machine	Yes	Ticket hall
Shops	Yes	Coffee kiosk and photo booth located in the ticket hall. Local shops and the Westfield shopping centre are located opposite the station
Station Buffet	Yes	Coffee kiosk Food outlet (Seating unavailable)
CCTV	Yes
Baby Change	No
Seated Area	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Main entrance

Smartcards
Travelcard		Zone 2
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Comments		New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Help Points	Yes
Lost Property Contact Available	No

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage CCTV	Yes
Cycle Storage Availability	No

Other transport

Location for Rail Replacement Services	Yes	Use Bus stop D in Ariel Way for westbound services to Clapham Junction
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	Yes	Shepherd's Bush London Underground Station (Central Line) is approximately 2 minutes' walk away
Taxi Rank	No

General information

Station Operator	LO
Station Code	SPB
Staffing Level	Full Time

Live departures & arrivals for Shepherd's Bush

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.