Shepherd's Bush

Address

Shepherd's Bush station
Holland Park Roundabout
Shepherd's Bush
W12 8LB

Ticket office

Monday to Friday: 5:01 AM to 9:00 PM
Saturday: 5:06 AM to 7:45 PM
Sunday: 7:20 AM to 5:00 PM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

General information

Station Operator: LO
Station Code: SPB
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 2
Oyster Comments: <p>New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office</p>
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: London Overground, Southern
Ticket Office Note:

Main entrance

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: Ticket hall
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note:

Coffee kiosk and photo booth located in the ticket hall.

Local shops and the Westfield shopping centre are located opposite the station

Station Buffet: Yes
Station Buffet Note: Coffee kiosk Food outlet (Seating unavailable)
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use Bus stop D in Ariel Way for westbound services to Clapham Junction

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 6:00 AM to 11:45 PM
Tuesday 6:00 AM to 11:45 PM
Wednesday 6:00 AM to 11:45 PM
Thursday 6:00 AM to 11:45 PM
Friday 6:00 AM to 11:45 PM
Saturday 6:00 AM to 11:45 PM
Sunday 7:30 AM to 12:02 AM

The information in this document was generated 11/04/2021 15:35:08