Kelvedon Train Station

Address

Kelvedon station
Station Road
Kelvedon
CO5 9NP

Station staff availability

Station staff availability
Mon - Fri	05:45-12:55
Sat	05:30-12:15
Sun	08:15-15:30

For full accessibility information at Kelvedon, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:45-12:55
Sat:	05:30-12:15
Sun:	08:15-15:30

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	There is step free access from the station carpark to Platform 2 (for trains towards Colchester and Ipswich) only, with no step free access from the carpark to Platform 1 (for trains towards London) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via the station approach road off Station Road, although it is approximately 200 metres or a four-minute walk from the car park to the platform. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.
Impaired Mobility Set Down	Yes
Accessible Booking Office Counter	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Mon - Fri: 5:45 AM to 12:55 PM Sat: 5:30 AM to 12:15 PM Sun: 8:15 AM to 3:30 PM Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Outside of this time customers are advised to use Colchester station which is approximately ten miles away. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By speaking with a member of station staff By calling 0345 600 7245 (option 4) By selecting the help button on the ticket machine at this station By using one of the two Help Points at this station
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Telephones	Yes
Toilets	Yes	The toilets are located in the station building on Platform 1 (for trains towards London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times: Monday - Friday 06:00 - 16:30Saturday 05:30 - 12:30Sunday 08:30 - 15:30
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Waiting Room	No	The main waiting room is located in the booking hall, but there is another waiting room on Platform 2 (for trains towards Colchester and Ipswich) and this is available for customers to use 24/7.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	Help points can be found at the following location(s): Platform 1 (for trains towards London) - At the side entrance to the platform and next to the ticket machine, fixed to the grey post beneath the customer information screen Platform 2 (for trains towards Colchester) - Between the waiting room and the waiting shelter, fixed to the grey post beneath the customer information screens
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: Saba Park Services UK Limited Spaces: 260 Car Parking Contact Available: No Phone number: 0330 123 5247 Website: https://www.sabaparking.co.uk Accessible Car Park Equipment: Yes Accessible Spaces: 16 Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge	Daily Charge: £6.00 Weekly Charge: £24.00 Monthly Charge: £86.00
Name: Premium Bay Operator: Saba Park Services UK Limited Spaces: 16 Car Parking Contact Available: No Phone number: 0330 123 5247 Website: https://www.sabaparking.co.uk Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 50 Type: Stands,Racks Location: There are five cycle stands between the side entrance and the ticket hall, and a secure cycle parking area providing 40 spaces can be accessed from Platform 1 (for trains towards London).
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 50
Type: Stands,Racks
Location:

There are five cycle stands between the side entrance and the ticket hall, and a secure cycle parking area providing 40 spaces can be accessed from Platform 1 (for trains towards London).

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement bus services pick up and drop off on Station Road, at the junction with Station Approach.
Taxi Rank	No
Bus Service	No
Tube, Overground and Tram links	No

General information

Station Operator	LE
Station Code	KEL
Staffing Level	partTime

Live departures & arrivals for Kelvedon

Departures

Arrivals

Live departures for Kelvedon
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches	further details
04:52	London Liverpool Street Platform 1	1	On time	n/a	N/A	5

London Liverpool Street

04:52

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Live arrivals at Kelvedon
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches	further details
04:52	Colchester Platform 1	1	On time	n/a	N/A	5

Colchester