Monday to Friday:
5:45 AM to 12:55 PM
5:30 AM to 12:15 PM
8:15 AM to 3:30 PM
Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Customer Help Points Note:
Help point available at entrance
Passenger Information Systems:
Newsagent, open until 1000hrs only
Telephones (Cards & Coins):
The toilets are located in the ticket hall.
Station Car Park
National Car Parks Ltd
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
Cycle Storage Availability:
10 sheffield stand spaces near side entrance, and 40 2-tier rack spaces on platform 1
Cycle Storage CCTV:
Location for rail replacement services:
Substitute bus services stopon station Road, at junction with Station Approach
Bus Service Note:
First Essex buses stop at the station.
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This station has step free access to the London bound platform only.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Impaired Mobility Set Down:
Helpline Contact (Phone number):
0800 028 28 78
Helpline Contact Note:
08:00 - 20:00
Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 12:55 PM
Saturday 5:30 AM to 12:15 PM
Sunday 8:15 AM to 3:30 PM
Staff Help Available Note:
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours customers are advised to use Colchester (10 miles). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 18/01/2022 00:38:40