Cardiff Bay Train Station

Address

Cardiff Bay station
Bute Street
Cardiff
CF10 5LE

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Station staff availability

Staff Help Available Note:

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	The ticket machine(s) take cash, and major debit and credit cards.
Step Free Access	Yes	Category A. The platform has level access from Bute Street and Lloyd George Avenue.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	Yes	Outside station turn right on to Bute Street.

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Local bus stop on Lloyd George Ave, near the station entrance.
Bus Service	Yes	There is a bus stop outside the station.
Taxi Rank	No

General information

Station Operator	AW
Station Code	CDB
Staffing Level	unstaffed

Live departures & arrivals for Cardiff Bay

Departures

Arrivals

Live departures for Cardiff Bay
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
18:08	Pontypridd Platform 2	2	On time	n/a
18:26	Cardiff Queen Street Platform 2	2	On time	n/a
18:38	Pontypridd Platform 2	2	On time	n/a
18:56	Cardiff Queen Street Platform 2	2	On time	n/a
19:08	Pontypridd Platform 2	2	On time	n/a
19:26	Cardiff Queen Street Platform 2	2	On time	n/a
19:38	Pontypridd Platform 2	2	On time	n/a
19:56	Cardiff Queen Street		On time	n/a

Live arrivals at Cardiff Bay
Due	Destination	Expected	Usual Seat AvailabilityUsual seat availability
18:06	Cardiff Queen Street	On time	n/a
18:24	Pontypridd	On time	n/a
18:36	Cardiff Queen Street	On time	n/a
18:54	Pontypridd	On time	n/a
19:06	Cardiff Queen Street	On time	n/a
19:24	Pontypridd	On time	n/a
19:36	Cardiff Queen Street	On time	n/a
19:54	Pontypridd	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Cardiff Bay

No timetables.

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