Cardiff Bay

Address

Cardiff Bay station
Bute Street
Cardiff
CF10 5LE

General information

Station Operator: AW
Station Code: CDB
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: No

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 10
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Wait at the bus stop close to the station entrance on Lloyd George Avenue

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

There is a bus stop outside the station.

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note: Outside station turn right on to Bute Street.
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category B.

The platform has level access from Bute Street and Lloyd George Avenue. 

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machine(s) take cash, and major debit and credit cards.

Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 03333 211202
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

The information in this document was generated 18/01/2022 02:16:04