Chester
Ticket office
Closed now
| Mon: | 5:45 AM to 11:00 PM |
|---|---|
| Tue: | 5:45 AM to 11:00 PM |
| Wed: | 5:45 AM to 11:00 PM |
| Thu: | 5:45 AM to 11:00 PM |
| Fri: | 5:45 AM to 11:00 PM |
| Sat: | 6:30 AM to 10:30 PM |
| Sun: | 7:30 AM to 10:00 PM |
Station details
| Station Operator: AW | |
| Station Code: CTR |
| Staffing Level: Full Time | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: There are 3 machines next to the ticket barrier |
| False> | Lost Property Contact Available |
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Phone number:
03333 211 202 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
| False | Customer Help Points |
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| True> | Atm Machine |
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Atm Machine Note: Located on concourse |
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| True | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
| True | Shops |
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Shops Note: News agent |
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| True | Station Buffet |
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Station Buffet Note: Coffee shop Buffet Public House/Bar |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key. |
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| False | Waiting Room |
| true | Car parking |
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Name: Chester East Operator: National Car Parks Ltd Spaces: 113 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: 0345 050 7080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: At the bus stop outside the station front |
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| True | Taxi Rank |
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Taxi Rank Note: Outside the station front |
| True | Bus Service |
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Bus Service Note: First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00. |
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
| True | Step Free Access |
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Step Free Access Note: Lifts are available to all platforms |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
| True | Helpline Contact |
| 03333 211202 | |
| True | Helpline Opening Hours |
| Mon - Sun: | 8:00 AM to 8:00 PM |