Chester
Ticket office
Closed now
| Mon: | 5:40 AM to 8:40 PM |
|---|---|
| Tue: | 5:40 AM to 8:40 PM |
| Wed: | 5:40 AM to 8:40 PM |
| Thu: | 5:40 AM to 8:40 PM |
| Fri: | 5:40 AM to 8:40 PM |
| Sat: | 5:40 AM to 8:40 PM |
| Sun: | 9:30 AM to 5:30 PM |
Station details
| Station Operator: AW | |
| Station Code: CTR |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
|
Ticket Office Note: There are 3 machines next to the ticket barrier |
|
| Lost Property Contact Available | Yes |
|
Phone number:
03333 211 202 Website: Go to website |
|
| Ticket Gate | Yes |
|
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
|
| Customer Help Points | No |
| Atm Machine | Yes |
|
Atm Machine Note: Located on concourse |
|
| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
|
| Shops | Yes |
|
Shops Note: News agent |
|
| Station Buffet | Yes |
|
Station Buffet Note: Coffee shop Buffet Public House/Bar |
|
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
|
Toilets Note: The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key. |
|
| Waiting Room | No |
| Car parking | Yes |
|
Name: Chester East Operator: National Car Parks Ltd Spaces: 113 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
|
| Car Parking Contact Available | No |
|
Phone number: 0345 050 7080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
|
| Cycle Storage Availability | Yes |
|
Sheltered: Yes |
|
| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
|
Location For Rail Replacement Service Note: At the bus stop outside the station front |
|
| Taxi Rank | Yes |
|
Taxi Rank Note: Outside the station front |
|
| Bus Service | Yes |
|
Bus Service Note: First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00. |
|
| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Category A. Step free access is available to all platforms via lifts. For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
|
| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon - Sun: 3:00 AM to 1:00 AM | |
|
Staff Help Available Note: The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse. |
|
Live departures & arrivals for Chester
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:35 | Birmingham International Platform 3A | 3A | On time |
n/a
|
See details on departure to Birmingham International | |
| 05:37 | Crewe Platform 4 | 4 | On time |
n/a
|
See details on departure to Crewe | |
| 05:45 | Wrexham General Platform 2 | 2 | On time |
n/a
|
See details on departure to Wrexham General | |
| 05:47 | Manchester Airport Platform 5 | 5 | On time |
n/a
|
See details on departure to Manchester Airport | |
| 05:50 | Liverpool Central Platform 7B | 7B | On time |
n/a
|
See details on departure to Liverpool Central | |
| 05:51 | Crewe Platform 7 | 7 | On time |
n/a
|
See details on departure to Crewe | |
| 06:07 | Liverpool Lime Street Platform 6 | 6 | On time |
n/a
|
See details on departure to Liverpool Lime Street | |
| 06:10 | Liverpool Central Platform 7B | 7B | On time |
n/a
|
See details on departure to Liverpool Central | |
| 06:20 | Shrewsbury Platform 2 | 2 | On time |
n/a
|
See details on departure to Shrewsbury | |
| 06:30 | Liverpool Central Platform 7B | 7B | On time |
n/a
|
See details on departure to Liverpool Central |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:34 | Llandudno Junction Platform 4 | 4 | On time |
n/a
|
See details on departure to Llandudno Junction | |
| 06:08 | Holyhead Platform 2 | 2 | On time |
n/a
|
See details on departure to Holyhead | |
| 06:24 | Moorfields Platform 7B | 7B | On time |
n/a
|
See details on departure to Moorfields | |
| 06:30 | Shrewsbury Platform 4 | 4 | On time |
n/a
|
See details on departure to Shrewsbury | |
| 06:44 | Crewe Platform 3 | 3 | On time |
n/a
|
See details on departure to Crewe | |
| 06:50 | Holyhead Platform 4 | 4 | On time |
n/a
|
See details on departure to Holyhead | |
| 06:56 | Shrewsbury Platform 3 | 3 | On time |
n/a
|
See details on departure to Shrewsbury | |
| 06:59 | Hooton Platform 7B | 7B | On time |
n/a
|
See details on departure to Hooton | |
| 07:05 | Llandudno Platform 2 | 2 | On time |
n/a
|
See details on departure to Llandudno | |
| 07:12 | Holyhead Platform 3A | 3A | On time |
n/a
|
See details on departure to Holyhead |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
-
Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk