Chester

Address

Chester Station
City Road
Chester
CH1 3NS

Ticket office

Mon - Fri:	7:00 AM to 10:30 PM
Sat:	7:00 AM to 10:30 PM
Sun:	8:00 AM to 10:30 PM

0 Station updates

Station details

General information

Station Operator: AW
Station Code: CTR

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Ticket Office Note: There are 3 machines next to the ticket barrier

Passenger services

Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points	No

Station facilities

Atm Machine	Yes
Atm Machine Note: Located on the concourse.
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,

Shops	Yes
Shops Note: News agent
Station Buffet	Yes
Station Buffet Note: Coffee shop. Buffet. Public House/Bar.
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
Waiting Room	No

Car parking

Car parking	Yes

Name: Chester East Operator: APCOA Spaces: 113 Car Parking Contact Available: No Phone number: Website: https://www.apcoa.co.uk/tfwr Accessible Car Park Equipment: Yes Accessible Spaces: 6
Name: Chester West Operator: APCOA Spaces: 123 Car Parking Contact Available: No Phone number: Website: https://www.apcoa.co.uk/tfwr Accessible Car Park Equipment: Yes Accessible Spaces: 6

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 76 Type: Stands Location: Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked. To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.

Cycle Storage Availability

Sheltered: Yes
Spaces: 76
Type: Stands
Location:

Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.

To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: The rail replacement bus stop is the local bus stop near the station.
Taxi Rank	Yes
Taxi Rank Note: At the front of the station

Bus Service	Yes
Bus Service Note: First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.

Bus Service

Bus Service Note:

First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk

Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Category A. Step free access is available to all platforms via lifts.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
03333 211202
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon - Sun: 3:00 AM to 1:00 AM
Staff Help Available Note: The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Chester

Departures

Arrivals

Live departures for Chester
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
14:43	Liverpool Lime Street Platform 5	5	On time	n/a	See details on departure to Liverpool Lime Street
14:45	Liverpool Central Platform 7B	7B	On time	n/a	See details on departure to Liverpool Central
14:51	Llandudno Platform 3B	3B	On time	n/a	See details on departure to Llandudno
14:52	Manchester Airport Platform 4A	4A	On time	n/a	See details on departure to Manchester Airport
14:55	Crewe Platform 1	1	On time	n/a	See details on departure to Crewe
14:56	Manchester Piccadilly via Northwich Platform 6	6	On time	n/a	See details on departure to Manchester Piccadilly via Northwich
15:01	Liverpool Central Platform 7B	7B	On time	n/a	See details on departure to Liverpool Central
15:15	Liverpool Central Platform 7B	7B	On time	n/a	See details on departure to Liverpool Central
15:25	Holyhead Platform 2	2	On time	n/a	See details on departure to Holyhead
15:28	Leeds Platform 6	6	On time	n/a	See details on departure to Leeds

Live arrivals at Chester
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
14:38	Manchester Piccadilly Platform 6	6	14:40 2 mins late	n/a	See details on departure to Manchester Piccadilly
14:41	Chester Platform 7B	7B	On time	n/a	See details on departure to Chester
14:44	Crewe Platform 1	1	On time	n/a	See details on departure to Crewe
14:50	Manchester Airport Platform 3B	3B	On time	n/a	See details on departure to Manchester Airport
14:51	Holyhead Platform 4A	4A	On time	n/a	See details on departure to Holyhead
14:57	Chester Platform 7B	7B	On time	n/a	See details on departure to Chester
15:01	Leeds Platform 6	6	On time	n/a	See details on departure to Leeds
15:05	London Euston Platform 3	3	On time	n/a	See details on departure to London Euston
15:11	Chester Platform 7B	7B	15:13 2 mins late	n/a	See details on departure to Chester
15:21	Birmingham New Street Platform 2	2	On time	n/a	See details on departure to Birmingham New Street

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Chester

No timetables.

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