Chester
Ticket office
Open now
Station details
| Station Operator: AW | |
|---|---|
| Station Code: CTR |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: There are 3 machines next to the ticket barrier |
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| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website. |
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| Customer Help Points | No |
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| Atm Machine | Yes |
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Atm Machine Note: Located on the concourse. |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: News agent |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shop. Buffet. Public House/Bar. |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Chester East Operator: National Car Parks Ltd Spaces: 113 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 0345 050 7080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes On the concourse |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: At the bus stop outside the station front |
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| Taxi Rank | Yes |
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Taxi Rank Note: At the front of the station |
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| Bus Service | Yes |
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Bus Service Note: First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00. |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category A. Step free access is available to all platforms via lifts. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon - Sun: 3:00 AM to 1:00 AM | |
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Staff Help Available Note: The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse. |
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Live departures & arrivals for Chester
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 20:54 | Crewe Platform 1 | 1 | On time |
n/a
|
See details on departure to Crewe | |
| 20:58 | Liverpool Central Platform 7B | 7B | On time |
n/a
|
See details on departure to Liverpool Central | |
| 21:02 | Manchester Piccadilly via Northwich Platform 5 | 5 | On time |
n/a
|
See details on departure to Manchester Piccadilly via Northwich | |
| 21:18 | Birmingham New Street Platform 3B | 3B | On time |
n/a
|
See details on departure to Birmingham New Street | |
| 21:28 | Liverpool Central Platform 7B | 7B | On time |
n/a
|
See details on departure to Liverpool Central | |
| 21:35 | Crewe Platform 4A | 4A | On time |
n/a
|
See details on departure to Crewe | |
| 21:52 | Manchester Airport Platform 7A | 7A | On time |
n/a
|
See details on departure to Manchester Airport | |
| 21:58 | Liverpool Central Platform 7B | 7B | On time |
n/a
|
See details on departure to Liverpool Central | |
| 22:00 | Manchester Piccadilly via Northwich Platform 5 | 5 | On time |
n/a
|
See details on departure to Manchester Piccadilly via Northwich | |
| 22:04 | Holyhead Platform 3B | 3B | On time |
n/a
|
See details on departure to Holyhead |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 20:37 | Chester Platform 7B | 7B | On time |
n/a
|
See details on departure to Chester | |
| 20:49 | Crewe Platform 1 | 1 | On time |
n/a
|
See details on departure to Crewe | |
| 20:55 | Manchester Airport Platform 4 | 4 | On time |
n/a
|
See details on departure to Manchester Airport | |
| 21:01 | Chester Platform 7B | 7B | On time |
n/a
|
See details on departure to Chester | |
| 21:05 | Leeds Platform 6 | 6 | On time |
|
See details on departure to Leeds | |
| 21:10 | Manchester Piccadilly Platform 5 | 5 | On time |
n/a
|
See details on departure to Manchester Piccadilly | |
| 21:12 | Llanelli Platform 1 | 1 | On time |
n/a
|
See details on departure to Llanelli | |
| 21:14 | Holyhead Platform 3B | 3B | On time |
n/a
|
See details on departure to Holyhead | |
| 21:23 | Birmingham International Platform 2 | 2 | On time |
n/a
|
See details on departure to Birmingham International | |
| 21:28 | Liverpool Lime Street Platform 1 | 1 | On time |
n/a
|
See details on departure to Liverpool Lime Street |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk