Chester
Ticket office
Open now
Mon: | 5:40 AM to 8:40 PM |
---|---|
Tue: | 5:40 AM to 8:40 PM |
Wed: | 5:40 AM to 8:40 PM |
Thu: | 5:40 AM to 8:40 PM |
Fri: | 5:40 AM to 8:40 PM |
Sat: | 5:40 AM to 8:40 PM |
Sun: | 9:30 AM to 5:30 PM |
Station details
Station Operator: AW | |
Station Code: CTR |
Staffing Level: Full Time | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | No |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | No |
Ticket Machine | Yes |
Ticket Office Note: There are 3 machines next to the ticket barrier |
Lost Property Contact Available | Yes |
Phone number:
03333 211 202 Website: Go to website |
|
Ticket Gate | Yes |
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
Customer Help Points | No |
Atm Machine | Yes |
Atm Machine Note: Located on concourse |
|
Baby Change | Yes |
Seated Area | Yes |
Passenger Information Systems | Yes |
Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
Shops | Yes |
Shops Note: News agent |
|
Station Buffet | Yes |
Station Buffet Note: Coffee shop Buffet Public House/Bar |
|
Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key. |
|
Waiting Room | No |
Car parking | Yes |
Name: Chester East Operator: National Car Parks Ltd Spaces: 113 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
Car Parking Contact Available | No |
Phone number: 0345 050 7080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
Cycle Storage Availability | Yes |
Sheltered: Yes |
Cycle Storage CCTV | Yes |
Location for Rail Replacement Services | Yes |
Location For Rail Replacement Service Note: At the bus stop outside the station front |
|
Taxi Rank | Yes |
Taxi Rank Note: Outside the station front |
Bus Service | Yes |
Bus Service Note: First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00. |
Accessible Booking Office Counter | Yes |
Accessible Public Telephones | No |
Accessible Toilets | Yes |
Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Category A. Step free access is available to all platforms via lifts. For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
Accessible Taxis | No |
Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | Yes |
Helpline Contact | Yes |
03333 211202 | |
Helpline Opening Hours | Yes |
Mon - Sun: 8:00 AM to 8:00 PM | |
Staff Help Available | Yes |
Mon - Sun: 3:00 AM to 1:00 AM | |
Staff Help Available Note: The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse. |
Live departures & arrivals for Chester
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
---|---|---|---|---|---|---|
12:58 | Liverpool Central Platform 7B | 7B | On time |
n/a
|
See details on departure to Liverpool Central | |
12:59 | Crewe Platform 1 | 1 | On time |
n/a
|
See details on departure to Crewe | |
13:03 | Holyhead Platform 3B | 3B | On time |
n/a
|
See details on departure to Holyhead | |
13:22 | Crewe Platform 1 | 1 | On time |
n/a
|
See details on departure to Crewe | |
13:28 | Liverpool Central Platform 7B | 7B | On time |
n/a
|
See details on departure to Liverpool Central | |
13:30 | Crewe Platform 4 | 4 | On time |
n/a
|
See details on departure to Crewe | |
13:34 | Birmingham International Platform 3A | 3A | On time |
n/a
|
See details on departure to Birmingham International | |
13:36 | Manchester Piccadilly via Warrington Platform 6 | 6 | On time |
n/a
|
See details on departure to Manchester Piccadilly via Warrington | |
13:58 | Liverpool Central Platform 7B | 7B | On time |
n/a
|
See details on departure to Liverpool Central | |
14:04 | Holyhead Platform 4 | 4 | On time |
n/a
|
See details on departure to Holyhead |
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
---|---|---|---|---|---|---|
12:53 | Crewe Platform 3B | 3B | 12:49 |
n/a
|
See details on departure to Crewe | |
13:01 | Rock Ferry Platform 7B | 7B | On time |
n/a
|
See details on departure to Rock Ferry | |
13:16 | Shrewsbury Platform 3A | 3A | On time |
n/a
|
See details on departure to Shrewsbury | |
13:17 | Crewe Platform 1 | 1 | On time |
n/a
|
See details on departure to Crewe | |
13:23 | Holyhead Platform 4 | 4 | On time |
n/a
|
See details on departure to Holyhead | |
13:31 | Rock Ferry Platform 7B | 7B | On time |
n/a
|
See details on departure to Rock Ferry | |
13:51 | Crewe Platform 4 | 4 | On time |
n/a
|
See details on departure to Crewe | |
13:59 | Warrington Bank Quay Platform 5 | 5 | On time |
n/a
|
See details on departure to Warrington Bank Quay | |
14:01 | Chester Platform 7B | 7B | On time |
n/a
|
See details on departure to Chester | |
14:20 | Crewe Platform 1 | 1 | On time |
n/a
|
See details on departure to Crewe |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
-
Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk