Address
City Road
Chester
CH1 3NS
Ticket office
General information
Ticket buying & collection
There are 3 machines next to the ticket barrier
Passenger services
Contact our Customer Relations team directly via the Transport for Wales Website.
Station facilities
Located on the concourse.
News agent
Coffee shop.
Buffet.
Public House/Bar.
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
Car parking
Chester East
Chester West
Cycling
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
Other transport
The rail replacement bus stop is the local bus stop near the station.
At the front of the station
First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk
Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.
Accessibility
Category A.
Step free access is available to all platforms via lifts.
03333 211202
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 3/29/2024 9:15:45 AM