If you’re still unsatisfied or you feel that your issues are not resolved, please contact our Customer Services team either by filling out our Contact Us form or by calling 0345 322 7021 (calls are charged at local rate and may be recorded).
A real-time data usage bar is available on our WiFi landing page for you to track (this can also be opened in a separate window).
Many apps have regular updates, which could update in the background and impact your free data allowance without you realising. To make sure this doesn't happen you should deactivate 'automatic updates' on your device.
Please visit our WiFi page and download the 'Southeastern WiFi Map'.
The data you provide will not be shared with any third-party organisations and you can opt-out of receiving marketing information.
Your data will only be accessed if you’re flagged as viewing or downloading illegal or adult material.