Southeastern engages over 4,000 employees. Here is what they help us achieve:
Little Max from Dartford in Kent wrote to us in Southeastern asking for some pictures of our trains. We decided to give him ‘the best time of his life so far’ and make him part of the Southeastern team for a day.
There are a variety of roles you can apply your skills to, see some examples below. If you'd like to be part of our team, visit our Jobs Portal to find current vacancies or set up job alerts.
“To be a good conductor you have to know your own mind, while being able to follow the rules. You are very much your own boss and you do need to think on your feet.”
“I really enjoy giving people advice and reassurance when they’re confused about what train to catch or where to go. Going home at the end of the day, it feels good knowing you’ve helped someone.”
“Although it’s great zipping along at 140 miles an hour, the best bit of my job is dealing with the passengers. There are different faces every day and almost as many different questions that I get asked.”
“I love working as a Passenger Host as it gives me so much variety in my role - one week I will be working the gates and the next week in the ticket office.”
“Even when issuing a penalty fare it is important to focus on customer service – if someone you’ve issued a penalty fare to walks away saying “thank you”, we know we’ve done a great job!”