York Train Station

Address

York station
Station Road
York
YO24 1AB

Station staff availability

Station staff availability
Mon - Fri	24 Hours
Sat	24 Hours
Sun	24 Hours
Mon - Sun	24 Hours

For full accessibility information at York, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-20:00
Sat:	06:00-20:00
Sun:	08:00-18:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	Available during Travel Centre opening times
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Accessible machines are available on the main concourse
Accessible Toilets	Yes	The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
Step Free Access	Yes	This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel. Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	Yes	No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi

Staff help
Staff Help Available	Yes	Mon - Fri: 24 Hours Mon - Sun: 24 Hours Sat: 24 Hours Sun: 24 Hours Staff Help Available Note: When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03457 225 225 or 18001 03457 225 225 (Text relay service)
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Located on concourse
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes
Station Buffet	Yes	Various coffee shops , food outlets, supermarkets and shops available for refreshments and shopping
Telephones	Yes
Toilets	Yes	The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
CCTV	Yes
Waiting Room	No	This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Waiting Room opening hours are at all times that the station is open

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		On main concourse.

Smartcards
Smartcard Issued	Yes
Smartcard Topup	Yes
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03457 225333 Website: https://www.nationalrail.co.uk/
Customer Services		We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.This station has Secure Station Accreditation
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.This station has Secure Station Accreditation
Customer Help Points	No

Car parking

Car parking	Yes
Name: Station Short Stay Car Park Operator: London North Eastern Railway Spaces: 30 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 6 Accessible Spaces Note: Parking is chargeable for all vehicles. £2.00 for first hour, then £10.00 per hour.
Name: York Station Long Stay Car Park Operator: London North Eastern Railway Spaces: 0 Notes: The station long stay car park will be closed until further notice. This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site. Parking for Blue Badge holders is available in the short stay car park. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks. Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes	Daily Charge: £20.00 Weekly Charge: £75.00 Monthly Charge: £227.50

Yes

Name: Station Short Stay Car Park
Operator: London North Eastern Railway
Spaces: 30
Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/
Accessible Car Park Equipment: Yes
Accessible Spaces: 6
Accessible Spaces Note:

Parking is chargeable for all vehicles. £2.00 for first hour, then £10.00 per hour.

Name: York Station Long Stay Car Park
Operator: London North Eastern Railway
Spaces: 0
Notes:

The station long stay car park will be closed until further notice.

This is part of the York Station Gateway Project, where Network Rail will construct a new multi-storey car park on the site.

Parking for Blue Badge holders is available in the short stay car park. All other users must find alternative facilities and allow extra time for travel. For other locations visit York.gov.uk/CarParks.

Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/
Accessible Car Park Equipment: Yes

Daily Charge: £20.00
Weekly Charge: £75.00
Monthly Charge: £227.50

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 626 Type: Compounds,Stands,Racks Location: Within station, within car park, and next to the ticket office Note: 80 secure stands.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 626
Type: Compounds,Stands,Racks
Location:

Within station, within car park, and next to the ticket office

Note:

80 secure stands.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Pick Up / Drop Off at Bus Stand E outside the Milner York. From 19:00 on Saturday 24 May until 06:00 on Tuesday 27 May, all rail replacement coaches will arrive and depart from Bus Stop A, Memorial Gardens [5 minutes’ walk from the station entrance]. Use what3words ///outfit.impose.risk to find the bus stop.
Taxi Rank	Yes	York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings: Station Taxis 01904 623 332
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

Location for Rail Replacement Services

Yes

Pick Up / Drop Off at Bus Stand E outside the Milner York.

From 19:00 on Saturday 24 May until 06:00 on Tuesday 27 May, all rail replacement coaches will arrive and depart from Bus Stop A, Memorial Gardens [5 minutes’ walk from the station entrance]. Use what3words ///outfit.impose.risk to find the bus stop.

Taxi Rank

Yes

York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:

Station Taxis 01904 623 332

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

General information

Station Operator	GR
Station Code	YRK
Staffing Level	Full Time

Live departures & arrivals for York

Departures

Arrivals

Live departures for York
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:30	Hull Platform 7	7	On time	n/a
07:35	Aberdeen Platform 11	11	On time	n/a
07:38	London Kings Cross Platform 3	3	On time	n/a
07:38	Redcar Central Platform 10	10	On time	n/a
07:41	Burley Park Platform 8	8	On time	n/a
07:45	Plymouth		Cancelled	n/a
This service has been cancelled because of a shortage of train managers
07:46	Leeds Platform 1	1	On time	n/a
07:56	Wakefield Kirkgate Platform 6	6	On time	n/a
07:57	London Kings Cross Platform 3	3	On time	n/a
08:03	Leeds Platform 3	3	On time	n/a

Live arrivals at York
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:31	Leeds Platform 11	11	On time	n/a
07:33	Hull Platform 1	1	On time	n/a
07:36	Newcastle Platform 3	3	On time	n/a
07:36	Dewsbury Platform 10	10	On time	n/a
07:39	Newcastle		Cancelled	n/a
This service has been cancelled because of a shortage of train managers
07:39	Scarborough Platform 4	4	On time	n/a
07:51	Leeds		Cancelled	n/a
This service has been cancelled because of trespassers on the railway
07:53	Leeds Platform 7	7	On time	n/a
07:54	Newcastle Platform 3	3	On time	n/a
08:00	Newcastle Platform 3	3	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for York

No timetables.

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