West Hampstead Train Station

Address

West Hampstead station
West End Lane
West Hampstead
NW6 2LJ

Station staff availability

Station staff availability
Mon - Fri	Closed
Sat	Closed
Sun	Closed

For full accessibility information at West Hampstead, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	07:00-11:00
Mon - Fri:	16:00-18:45
Sat:	10:00-14:15
Sun:	11:15-14:45

0 Station updates

Station details

The lifts will be out of order between platforms 1 and 2 and the station exit and entrance at West Hampstead station.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	Yes
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	contact taxi operator directly

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	High street shops
Toilets	Yes	The toilet is located near the Gateline
CCTV	Yes
Atm Machine	No
Baby Change	No
Station Buffet	No
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Next door to the new station entrance (in the old station building)

Smartcards
Travelcard		Zone 2
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Phone number: 0845 330 9882 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Help Points	Yes
Lost Property Contact Available	No

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Use Bus stop C in Broadhurst Gardens for eastbound services to Camden Road Use Bus stop A in West End Lane for westbound services to Richmond
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	Yes	West Hampstead London Underground station (Jubilee line) is approximately 1 minutes' walk away. West Hampstead Thameslink station (National Rail) is approximately 2 minutes' walk away
Taxi Rank	No

General information

Station Operator	LO
Station Code	WHD
Staffing Level	partTime

Live departures & arrivals for West Hampstead

Departures

Arrivals

Live departures for West Hampstead
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
16:58	Clapham Junction Platform 1	1	16:59 1 min late	n/a
17:02	Stratford (London) Platform 2	2	On time	n/a
17:03	Richmond Platform 1	1	On time	n/a
17:09	Clapham Junction Platform 1	1	On time	n/a
17:11	Stratford (London) Platform 2	2	On time	n/a
17:14	Richmond Platform 1	1	On time	n/a
17:17	Stratford (London) Platform 2	2	On time	n/a
17:21	Clapham Junction Platform 1	1	On time	n/a
17:21	Stratford (London) Platform 2	2	On time	n/a
17:26	Richmond Platform 1	1	On time	n/a

Live arrivals at West Hampstead
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
16:58	Stratford (London) Platform 1	1	On time	n/a
17:02	Clapham Junction Platform 2	2	On time	n/a
17:03	Stratford (London) Platform 1	1	On time	n/a
17:09	Stratford (London) Platform 1	1	On time	n/a
17:11	Richmond Platform 2	2	On time	n/a
17:14	Stratford (London) Platform 1	1	On time	n/a
17:17	Clapham Junction Platform 2	2	On time	n/a
17:21	Stratford (London) Platform 1	1	On time	n/a
17:21	Richmond Platform 2	2	On time	n/a
17:26	Stratford (London) Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.