Tottenham Hale Train Station

Address

Tottenham Hale station
Ferry Lane
Tottenham
N17 9NA

Station staff availability

Staff Help Available Note:

Assistance is provided by station staff. Booking is recommended but assistance is available on a turn up and go basis. The station is staffed 24hrs.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-19:10
Sat:	08:10-19:10
Sun:	08:10-19:10

0 Station updates

Station details

The lifts are out of order between platforms 2 and 3 and the overbridge at Tottenham Hale station.

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	All toilets are located on platform 4 and open between 06:00 and 23:59
Step Free Access	Yes	Step free access to all platforms This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the Ticket Office or the Platform Supervisor's office on Platform 4 when the Ticket Office is closed
Accessible Booking Office Counter	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Staff Help Available Note: Assistance is provided by station staff. Booking is recommended but assistance is available on a turn up and go basis. The station is staffed 24hrs.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Baby Change	Yes	Female toilets,Male toilets
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Station Buffet	Yes	Coffee shop Vending machines
Toilets	Yes	The toilets and accessible toilets are located on Platform 4
CCTV	Yes
Atm Machine	No
Shops	No
Telephones	No
Waiting Room	No	On platform 4

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Travelcard		Zone 3
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Ticket Gate	Yes
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Not served by rail replacement transport. Passengers to use Seven Sisters Station as an alternative; LUL Ticket Acceptance may be available.
Taxi Rank	Yes	front of station
Bus Service	Yes	Transport for London buses operate from outside the station

General information

Station Operator	LE
Station Code	TOM
Staffing Level	Full Time

Live departures & arrivals for Tottenham Hale

Departures

Arrivals

Live departures for Tottenham Hale
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:02	Meridian Water Platform 2	2	On time	n/a
06:03	London Liverpool Street Platform 3	3	06:05 2 mins late	n/a
06:07	London Liverpool Street Platform 3	3	On time	n/a
06:07	Stansted Airport Platform 4	4	On time	n/a
06:10	Cambridge Platform 4	4	On time	n/a
06:15	Hertford East Platform 4	4	On time	n/a
06:19	Stratford (London) Platform 3	3	On time	n/a
06:22	Stansted Airport Platform 4	4	On time	n/a
06:25	Hertford East Platform 4	4	On time	n/a
06:27	Stratford (London) Platform 2	2	On time	n/a

Live arrivals at Tottenham Hale
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:01	Stratford (London) Platform 2	2	On time	n/a
06:03	Hertford East Platform 3	3	06:04 1 min late	n/a
06:06	Bishops Stortford Platform 3	3	On time	n/a
06:07	London Liverpool Street Platform 4	4	On time	n/a
06:10	London Liverpool Street Platform 4	4	On time	n/a
06:14	London Liverpool Street Platform 4	4	On time	n/a
06:19	Bishops Stortford Platform 3	3	On time	n/a
06:22	London Liverpool Street Platform 4	4	On time	n/a
06:25	London Liverpool Street Platform 4	4	On time	n/a
06:26	Meridian Water Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Tottenham Hale

No timetables.

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