Thornton Heath Train Station

Address

Thornton Heath station
Brigstock Road
Thornton Heath
CR7 8RX

Station staff availability

Station staff availability
Mon - Fri	05:25-01:10
Sat	05:25-01:10
Sun	05:30-01:10

For full accessibility information at Thornton Heath, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-20:00
Sat:	06:40-21:00
Sun:	08:15-17:45

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Step Free Access	Yes	This is a Category A station: This station has step-free access to all platforms. The Assistance Meeting Point is in the Booking Hall, near the cash machine.
Impaired Mobility Set Down	Yes	Located at the front of the station
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 5:25 AM to 1:10 AM Sat: 5:25 AM to 1:10 AM Sun: 5:30 AM to 1:10 AM
Assisted Travel	Yes	Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern.
Helpline Contact	Yes	For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Located outside main entrance
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
CCTV	Yes
Baby Change	No
Shops	No
Waiting Room	No	There are heated waiting areas available on platform 2, during staffed hours.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard		Zone 4
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Website: https://www.southernrailway.com/lostproperty
Ticket Gate	Yes
Customer Help Points	Yes	The Assistance Meeting Point is in the Booking Hall, near the cash machine.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	SN
Station Code	TTH
Staffing Level	Full Time

Live departures & arrivals for Thornton Heath

Departures

Arrivals

Live departures for Thornton Heath
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
05:43	London Victoria		On time
06:03	London Bridge		On time

Live arrivals at Thornton Heath
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
05:42	Selhurst		On time
06:03	Selhurst		On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.