Surrey Quays Train Station

Address

Surrey Quays station
Lower Road
Rotherhithe
SE16 2UF

Station staff availability

Station staff availability
Mon - Fri	05:34-00:48
Sat	24 Hours
Sun	24 Hours

For full accessibility information at Surrey Quays, view our accessibility info below.

Ticket office availability

Unstaffed

Ticket office availability
Mon - Fri:	07:00-10:00
Sat - Sun:	Closed

0 Station updates

Station details

Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Accessibility

Station Accessibility
Induction Loop	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	Booking Hall only. This station is not a step free station Information on how London Overground is improving accessibility can be found at https://tfl.gov.uk/modes/london-overground/improving-london-overground
Accessible Booking Office Counter	No
Wheelchairs Available	No
Ramp For Train Access	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 5:34 AM to 12:48 AM Sat: 24 Hours Sun: 24 Hours
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No

Station facilities

Shops	Yes	High street shops
Station Buffet	Yes	Cold drinks vending machine Food vending machine
CCTV	Yes
Atm Machine	No
Baby Change	No
Seated Area	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Travelcard		Zone 2
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Phone number: 0845 330 9882 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Help Points	Yes	In booking hall and on platforms
Lost Property Contact Available	No

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 5 Type: Stands Location: Station entrance
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 5
Type: Stands
Location:

Station entrance

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Use bus stop H in Deal Porters Way for southbound services to New Cross/New Cross Gate (Service X) Use bus stop S in Rotherhithe Old Road for northbound services to Dalston Junction/Dalston Kingsland (Service X) Use bus stop S in Rotherhithe Old Road for southbound services to Clapham Junction (Service M)
Taxi Rank	No
Bus Service	No

Location for Rail Replacement Services

Yes

Use bus stop H in Deal Porters Way for southbound services to New Cross/New Cross Gate (Service X)

Use bus stop S in Rotherhithe Old Road for northbound services to Dalston Junction/Dalston Kingsland (Service X)

Use bus stop S in Rotherhithe Old Road for southbound services to Clapham Junction (Service M)

Taxi Rank

Bus Service

General information

Station Operator	LO
Station Code	SQE
Staffing Level	unstaffed

Live departures & arrivals for Surrey Quays

Departures

Arrivals

Live departures for Surrey Quays
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
20:44	Highbury & Islington Platform 1	1	20:48 4 mins late	n/a
20:46	New Cross Platform 2	2	20:48 2 mins late	n/a
20:47	Dalston Junction Platform 1	1	On time	n/a
20:49	Crystal Palace Platform 2	2	20:50 1 min late	n/a
20:51	Highbury & Islington Platform 1	1	20:53 2 mins late	n/a
20:52	Clapham Junction Platform 2	2	20:53 1 min late	n/a
20:54	Dalston Junction Platform 1	1	On time	n/a
20:55	West Croydon Platform 2	2	On time	n/a
20:59	Highbury & Islington Platform 1	1	21:12 13 mins late	n/a
21:01	New Cross Platform 2	2	On time	n/a

Live arrivals at Surrey Quays
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
20:43	West Croydon Platform 1	1	20:47 4 mins late	n/a
20:46	Dalston Junction Platform 2	2	20:47 1 min late	n/a
20:47	New Cross Platform 1	1	On time	n/a
20:49	Highbury & Islington Platform 2	2	20:50 1 min late	n/a
20:51	Crystal Palace Platform 1	1	20:52 1 min late	n/a
20:52	Dalston Junction Platform 2	2	20:53 1 min late	n/a
20:54	Clapham Junction		Cancelled	n/a
This service has been cancelled because of overcrowding
20:55	Highbury & Islington Platform 2	2	On time	n/a
20:58	West Croydon Platform 1	1	21:11 13 mins late	n/a
21:01	Dalston Junction Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Surrey Quays

No timetables.

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