Shenfield Train Station

Address

Shenfield station
Hutton Road
Shenfield
CM15 8JD

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Shenfield, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-20:00
Sat:	06:10-20:00
Sun:	07:10-20:10

0 Station updates

Station details

The lifts are out of order between platforms 5 & 6 and the rest of the station at Shenfield station.

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	Located on Platform 3
Step Free Access	Yes	This station has step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the customer information office on relevant platform.
Accessible Booking Office Counter	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours Staff Help Available Note: Assistance is provided by station staff at all times during the hours of train service operation. Booking is recommended
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Located on concourse
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	News agent Passport Photo Booth
Station Buffet	Yes	Vending machines
Toilets	Yes	The accessible (radar key) toilets are located on Platform 3/4 and Platform 5.
Waiting Room	Yes
CCTV	Yes
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Ticket Gate	Yes
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	Help point available in ticket hall
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 442 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes Accessible Spaces: 30	Daily Charge: £12.70 Weekly Charge: £51.02 Monthly Charge: £210.00
Name: Premium Bay Operator: National Car Parks Ltd Spaces: 37 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 112 Type: Stands Location:
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Station Forecourt unless otherwise indicated.
Bus Service	Yes	Local bus stops near station entrance. Shenfield is a PlusBus location click here to see the PlusBus map
Taxi Rank	No

General information

Station Operator	LE
Station Code	SNF
Staffing Level	Full Time

Live departures & arrivals for Shenfield

Departures

Arrivals

Live departures for Shenfield
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
04:37	London Liverpool Street Platform 5	5	On time	n/a
04:44	London Liverpool Street Platform 4	4	On time	n/a
05:04	London Paddington Platform 6	6	On time	n/a
05:09	London Liverpool Street Platform 4	4	On time	n/a
05:24	London Liverpool Street Platform 2	2	On time	n/a
05:24	London Paddington Platform 5	5	On time	n/a
05:33	London Paddington Platform 5	5	On time	n/a
05:39	London Liverpool Street Platform 1	1	On time	n/a
05:41	Heathrow Airport T5 Platform 4	4	On time	n/a
05:48	Clacton-on-Sea Platform 3	3	On time	n/a

Live arrivals at Shenfield
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
04:37	Southend Victoria Platform 5	5	On time	n/a
05:07	Southend Victoria Platform 4	4	On time	n/a
05:23	Colchester Platform 2	2	On time	n/a
05:38	Southend Victoria Platform 1	1	On time	n/a
05:47	London Liverpool Street Platform 3	3	On time	n/a
05:53	Colchester Platform 2	2	On time	n/a
06:01	London Liverpool Street Platform 4	4	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Shenfield

No timetables.

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