Shenfield

Address

Shenfield station
Hutton Road
Shenfield
CM15 8JD

Ticket office

Monday to Friday: 6:10 AM to 8:00 PM
Saturday: 6:10 AM to 8:00 PM
Sunday: 7:10 AM to 8:10 PM

General information

Station Operator: LE
Station Code: SNF
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help point available in ticket hall

Station facilities

ATM Machine: Yes
ATM Machine Note: Located on concourse
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: News agent Passport Photo Booth
Station Buffet: Yes
Station Buffet Note: Vending machines
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The accessible (radar key) toilets are located on Platform 3/4 and Platform 5.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 472
Annual Charge: £1859.00
Daily Charge: £11.00
Monthly Charge: £186.00
Three Monthly Charge: £531.00
Weekly Charge: £45.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 112
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Replacement transport stop outside the station entrance

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Local bus stops near station entrance. Shenfield is a PlusBus location click here to see the PlusBus map

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the customer information office on relevant platform.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0800 028 28 78
Helpline Contact Note: 08:00 - 20:00
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 6:10 AM to 8:00 PM
Tuesday 6:10 AM to 8:00 PM
Wednesday 6:10 AM to 8:00 PM
Thursday 6:10 AM to 8:00 PM
Friday 6:10 AM to 8:00 PM
Saturday 6:10 AM to 8:00 PM
Sunday 7:10 AM to 8:10 PM
Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 11/05/2021 20:38:42