Port Talbot Parkway Train Station

Address

Port Talbot Parkway station
Heilbronn Way
Port Talbot
SA13 1UR

Station staff availability

Station staff availability
Mon - Sun	06:00-22:00

For full accessibility information at Port Talbot Parkway, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:30-18:30
Sat:	06:00-19:00
Sun:	10:00-17:30

0 Station updates

Station details

The lifts are out of order between Cramic Way car park and platforms 1 and 2 at Port Talbot Parkway station. Step free access to platforms 1 and 2 is available via Talbot Road entrance. If you think you may need assistance whilst travelling, you can pre-book assistance online or call 03330 050 501.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Step Free Access	Yes	Category A. Step free access to both platforms via a footbridge with lifts
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Sun: 6:00 AM to 10:00 PM Staff Help Available Note: Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Toilets	Yes	The toilets are located on Platform 1, including a Changing Places Toilet and baby changing facilities. The National Key toilets are located on platform 1; these toilets are operated by a radar key. The Changing Places Toilet is open from 06:00 to 21:30. The Accessible Toilet is open 24 hours while the Male & Female toilets and baby changing facilities are open from 06:00 to 21:00.
CCTV	Yes
Atm Machine	No
Shops	No
Station Buffet	No
Station Buffet Note: The Work of Art cafe offers hot drinks, pastries and a selection of freshly made hot food with seating available whilst you wait for a train. Or if you want just sit and watch the trains leave and arrive Port Talbot Parkway station Work of Art \| Port Talbot (@workofartporttalbot) • Instagram photos and videos
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket Office is along foot bridge

Smartcards
Smartcard Topup	Yes
Smartcard Issued	No
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes	Ticket Office only.
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Spaces: 153 Car Parking Contact Available: No Phone number: Website: https://www.apcoa.co.uk/tfwr Accessible Car Park Equipment: Yes Accessible Spaces: 18

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 48 Type: Stands Location: Cycle stands are located in two locations. 6 Sheffield stands providing 12 bicycle parking spaces are located on the platform at the eastern end. 18 Sheffield stands providing 36 bicycle parking spaces are located on the south side entrance to the station. Note: There is no cycle rack on the station but there is a council owned cycle rack at the front of the station
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 48
Type: Stands
Location:

Cycle stands are located in two locations. 6 Sheffield stands providing 12 bicycle parking spaces are located on the platform at the eastern end. 18 Sheffield stands providing 36 bicycle parking spaces are located on the south side entrance to the station.

Note:

There is no cycle rack on the station but there is a council owned cycle rack at the front of the station

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is in the south station car park off Cramic Way.
Taxi Rank	Yes	Taxi rank at the front of the station
Bus Service	Yes	Buy a Port Talbot PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

General information

Station Operator	AW
Station Code	PTA
Staffing Level	partTime

Live departures & arrivals for Port Talbot Parkway

Departures

Arrivals

Live departures for Port Talbot Parkway
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:45	London Paddington Platform 2	2	On time	n/a
06:57	Cardiff Central Platform 2	2	On time	n/a
07:07	Hereford Platform 2	2	On time	n/a
07:11	Carmarthen Platform 1	1	07:20 9 mins late	n/a
07:13	London Paddington Platform 2	2	On time	n/a
07:26	Pembroke Dock Platform 1	1	On time	n/a
07:37	London Paddington Platform 2	2	On time	n/a
07:49	Cardiff Central Platform 2	2	On time	n/a
08:02	London Paddington Platform 2	2	On time	n/a
08:10	Milford Haven Platform 1	1	On time	n/a

Live arrivals at Port Talbot Parkway
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:44	Swansea Platform 2	2	On time	n/a
06:56	Carmarthen Platform 2	2	On time	n/a
07:07	Carmarthen Platform 2	2	On time	n/a
07:10	Bristol Parkway Platform 1	1	07:19 9 mins late	n/a
07:12	Swansea Platform 2	2	On time	n/a
07:24	Cardiff Central Platform 1	1	On time	n/a
07:36	Swansea Platform 2	2	On time	n/a
07:49	Llanelli Platform 2	2	On time	n/a
08:01	Swansea Platform 2	2	On time	n/a
08:09	Cardiff Central Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Port Talbot Parkway

No timetables.

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