Peterborough Train Station

Address

Peterborough station
Station Road
Peterborough
PE1 1QL

Station staff availability

Station staff availability
Mon	04:00-00:30
Tue	04:00-00:30
Wed	04:00-00:30
Thu	04:00-00:30
Fri	04:00-00:30
Sat	04:00-00:30
Sun	06:00-00:30

For full accessibility information at Peterborough, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-20:00
Sat:	06:00-20:00
Sun:	08:00-20:00

0 Station updates

Station details

All toilets on platforms 4 and 5 are out of order at Peterborough station due to refurbishment. Toilets are available on all other platforms.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free. Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors. Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	Yes	Outside station plus we can book by phone

Station facilities

Atm Machine	Yes
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes
Station Buffet	Yes	Various coffee shops and café's available for refreshments
Telephones	Yes
Toilets	Yes	The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1. Toilet opening hours are at all times that the station is open.
Waiting Room	Yes	This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Waiting Room opening hours are at all times that the station is open
CCTV	Yes

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		In Travel Centre and on concourse.

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 01302 362175 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.This station has Secure Station Accreditation
Lost Property Contact Available	No
Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.This station has Secure Station Accreditation
Customer Help Points	No
Customer Help Points Note: But there is a floorwalker in reception, a CIP by the entrance also

Car parking

Car parking	Yes
Name: Main station Operator: London North Eastern Railway Spaces: 731 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: No Accessible Spaces Note: There are a further 28 spaces for blue (disabled) badge holders. 25 of these are in the area behind the Great Northern hotel with a further 3 within the main long stay car park towards the south of the station	Daily Charge: £20.00 Weekly Charge: £60.00 Monthly Charge: £228.00
Name: Mayor's Walk Car Park Operator: London North Eastern Railway Spaces: 262 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: No	Daily Charge: £20.00 Weekly Charge: £60.00 Monthly Charge: £228.00
Name: Spittle Bank Operator: Spaces: 193 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: No	Daily Charge: £20.00 Weekly Charge: £60.00 Monthly Charge: £228.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 458 Type: Stands,Racks Location: Alongside station entrance and adjacent to BTP office
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 458
Type: Stands,Racks
Location:

Alongside station entrance and adjacent to BTP office

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail Replacement Coaches leave from the station entrance.
Taxi Rank	Yes	Taxis are available, whilst services run, there is also a private hire firm situated at the station. Peterborough Taxis: 01733 777 000
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

Location for Rail Replacement Services

Yes

Rail Replacement Coaches leave from the station entrance.

Taxi Rank

Yes

Taxis are available, whilst services run, there is also a private hire firm situated at the station.

Peterborough Taxis: 01733 777 000

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

General information

Station Operator	GR
Station Code	PBO
Staffing Level	Full Time

Live departures & arrivals for Peterborough

Departures

Arrivals

Live departures for Peterborough
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
04:19	Horsham Platform 1	1	On time
04:53	Horsham Platform 1	1	On time
05:24	Horsham Platform 2	2	On time	n/a
05:54	Horsham		On time
06:05	London Kings Cross		On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Peterborough

No timetables.

Download Station Information for Peterborough (HTML file)

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