Newhaven Harbour Train Station

Address

Newhaven Harbour station
East Quay
Newhaven
BN9 0BH

Station staff availability

Staff Help Available Note:

There is no station staff at this location. However, the majority of services which call at this station will have onboard staff.

Ticket office availability

Unstaffed

0 Station updates

Station details

Through passengers to Dieppe and beyond.
Passengers for the cross-Channel ferry to Dieppe are advised to use Newhaven Town station as the ferry terminal has moved and is no longer next to Newhaven Harbour station.

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Step Free Access	No	This is a Category B3 station: Step free access to Platform 1 only (for services towards Seaford). However, there is step free access available at Newhaven Town station for services to Lewes/London (0.5 miles from Newhaven Harbour). The Assistance Meeting Point is at by the entrance gate on platform 1.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by: Pressing the “emergency & assisted travel” button on a station Help Point Calling our Assisted Travel team on: 0800 138 1016 Texting us on: 0800 138 1018 Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern.
Helpline Contact	Yes	For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No	Unheated waiting areas are available on both platforms.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Website: https://www.southernrailway.com/lostproperty
Customer Services		Assistance can be provided via the help points, located on the platforms, at all times of the day.
Customer Help Points	Yes	The Assistance Meeting Point is at by the entrance gate on platform 1.
Ticket Gate	No
Customer Services: Assistance can be provided via the help points, located on the platforms, at all times of the day.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	SN
Station Code	NVH
Staffing Level	unstaffed

Live departures & arrivals for Newhaven Harbour

Departures

Arrivals

Live departures for Newhaven Harbour
Due	Destination	Platform	Expected
16:30	Brighton Platform 2	2	On time
16:41	Seaford Platform 1	1	On time
17:30	Brighton Platform 2	2	On time
17:41	Seaford Platform 1	1	On time

Live arrivals at Newhaven Harbour
Due	Destination	Platform	Expected
16:30	Seaford Platform 2	2	On time
16:41	Brighton Platform 1	1	On time
17:30	Seaford Platform 2	2	On time
17:41	Brighton Platform 1	1	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.