New Holland Train Station

Address

New Holland station
Lincoln Castle Way
New Holland
DN19 7BE

Open in Google Maps

Station staff availability

Staff Help Available Note:

Assistance provided by on-train staff.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Step Free Access	Yes	Category A station, Station is unstaffed. Access to the station is via the main road which is step free so no problem for disabled customers onto the only platform.
Impaired Mobility Set Down	Yes	Access to the station is via the main road which is step free so no problem for disabled customers onto the only platform. Unable to convey wheelchairs on the first services.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08000 11 33 23
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

CCTV	No
Atm Machine	No
Baby Change	No
Seated Area	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No	No waiting rooms at the station. Shelters provided on the 1 and only platform.

Ticket buying & collection

Ticket office availability
Ticket Machine	No

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No
Prepurchase Collection	No

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Customer Services		08002006060
Customer Help Points	Yes	Platform 1
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: 08002006060

Car parking

Car parking	Yes
Name: Station Car Park Operator: Northern Spaces: 7 Car Parking Contact Available: No Phone number: 0800 200 6060 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 4 Type: Stands Location: Station entrance. Note: From Sunday 20 May 2018, if you're travelling with TransPennine Express and would like to bring your bike on board, you'll need to reserve a space for it in advance. Bike reservations will remain free of charge. How to book a bike space: Customers can make a reservation using the methods below, and must do so at least 24 hours in advance of travel: By phone:- Call 0345 600 1671 (select Option 3) Online: - When you're buying tickets through tpexpress.co.uk you will be given the option to book a space for your bike. At the booking office: - Bike reservations can be requested at any booking office.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 4
Type: Stands
Location:

Station entrance.

Note:

From Sunday 20 May 2018, if you're travelling with TransPennine Express and would like to bring your bike on board, you'll need to reserve a space for it in advance.

Bike reservations will remain free of charge.

How to book a bike space:

Customers can make a reservation using the methods below, and must do so at least 24 hours in advance of travel:

By phone:- Call 0345 600 1671 (select Option 3)

Online: - When you're buying tickets through tpexpress.co.uk you will be given the option to book a space for your bike.

At the booking office: - Bike reservations can be requested at any booking office.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Pick Up / Drop Off in the layby outside the Lincoln Castle Hotel
Bus Service	Yes	None close by. Busline 0871 200 2233
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	EM
Station Code	NHL
Staffing Level	unstaffed

Live departures & arrivals for New Holland

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.