Middlesbrough Train Station

Address

Middlesbrough station
Zetland Road
Middlesbrough station
TS1 1EG

Station staff availability

Station staff availability
Mon - Fri	05:15-23:15
Sat	05:15-23:15
Sun	08:00-23:15

For full accessibility information at Middlesbrough, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:30-19:30
Sat:	05:30-19:30
Sun:	08:15-19:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	The accessible toilets are located on the Station Concourse, these toilets are operated by a radar key.
Step Free Access	Yes	This station is category B1. Step free, level access is provided into the station from Zetland Street and Bridge Street West. Step free, ramp access is provided into the station from the station car park. The entrance from Exchange Place has steps. Lifts are used to provide level access from the subway to both platforms, the ticket office and concourse. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 5:15 AM to 11:15 PM Sat: 5:15 AM to 11:15 PM Sun: 8:00 AM to 11:15 PM
Assisted Travel	Yes	Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Customer Reception on the Station Concourse no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay). We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided. Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
Helpline Contact	Yes	0800 107 2149
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes	There is a shop located on the station concourse.
Station Buffet	Yes	Refreshments are available from the shop or café on the station concourse.
Telephones	Yes
Toilets	Yes	The toilets are located on the station concourse.
Waiting Room	Yes	Heated waiting rooms are available on both platforms.
CCTV	Yes
Atm Machine	No

Ticket buying & collection

Ticket office availability
Ticket Office Note		The ticket office is on the left as you enter the station.
Ticket Machine	No

Smartcards
Smartcard Issued	Yes
Smartcard Topup	Yes
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 352 600 1671 Website: https://www.nationalrail.co.uk/
Customer Services		To speak to a member of our team, please call: 0345 600 1671.
Customer Help Points	Yes	Help Points are available on both platforms and within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: To speak to a member of our team, please call: 0345 600 1671.

Car parking

Car parking	Yes
Name: Station Car Park Operator: TransPennine Express Spaces: 135 Car Parking Contact Available: No Phone number: 01895 262 122 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces Note: Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.	Daily Charge: £2.40 Weekly Charge: £11.50 Monthly Charge: £40.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 114 Type: Stands Location: Storage Locations: On the station concourse - space for 86 cycles Wood Street Car Park - space for 28 cycles
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 114
Type: Stands
Location:

Storage Locations:

On the station concourse - space for 86 cycles

Wood Street Car Park - space for 28 cycles

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Pick Up / Drop Off in the layby on Bridge Street at the rear of the station.
Taxi Rank	Yes	The nearest taxi rank is at the Bridge Street entrance to the station.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	TP
Station Code	MBR
Staffing Level	partTime

Live departures & arrivals for Middlesbrough

Departures

Arrivals

Live departures for Middlesbrough
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
13:14	Manchester Airport Platform 1	1	On time	n/a
13:25	Darlington Platform 1	1	13:30 5 mins late	n/a
13:28	Saltburn Platform 2	2	On time	n/a
13:38	Redcar Central Platform 2	2	13:47 9 mins late	n/a
13:41	Carlisle via Hartlepool Platform 1A	1A	On time	n/a
13:52	Bishop Auckland Platform 1	1	On time	n/a
13:52	Saltburn Platform 2	2	On time	n/a
13:57	Newcastle via Hartlepool Platform 1	1	On time	n/a
14:00	South Bank			n/a
14:05	Whitby Platform 1B	1B	On time	n/a

Live arrivals at Middlesbrough
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
13:11	Redcar Central Platform 1	1	13:12 1 min late	n/a
13:14	Carlisle Platform 2	2	13:16 2 mins late	n/a
13:24	Saltburn Platform 1	1	13:29 5 mins late	n/a
13:28	Darlington Platform 2	2	On time	n/a
13:32	Whitby Platform 1B	1B	On time	n/a
13:36	Manchester Airport Platform 2	2	13:46 10 mins late	n/a
13:50	Bishop Auckland Platform 2	2	On time	n/a
13:52	Saltburn Platform 1	1	On time	n/a
13:56	Great Ayton Platform 1	1	On time	n/a
13:59	Newcastle Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.