Manchester Victoria Train Station

Address

Manchester Victoria station
Station Approach
Todd Street
M3 1WY

Station staff availability

Station staff availability
Mon - Sun	06:15-22:45

For full accessibility information at Manchester Victoria, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon:	06:30-22:00
Tue:	06:30-22:00
Wed:	06:30-22:00
Thu:	06:30-22:00
Fri:	06:30-22:00
Sat:	06:30-22:00
Sun:	08:00-22:15

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Accepts Cash & Cards Located near the ticket office.
Accessible Toilets	Yes
Step Free Access	Yes	Category A Station Scooter Friendly Station Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps For guided wayfinding at this station, please download the Goodmaps App from the app store or click here: https://studio.prod.goodmaps.io/public-viewer?building=d85f4528-6045-4f21-a0a7-b4de035479c6®ion=UK&theme=light To find our more about travelling around this station, please see the 360 map click here
Accessible Booking Office Counter	No
Wheelchairs Available	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Sun: 6:15 AM to 10:45 PM
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Baby Change	Yes	Inside the accessible toilet
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
Toilets	Yes	Accessible toilet is accessed using a radar key or via the remote access system
Waiting Room	Yes	There are no designated waiting rooms, but the station concourse and platforms are fully canopied
CCTV	Yes
Atm Machine	No
Shops	No
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		08002006060
Lost Property Contact Available	No
Customer Services: 08002006060
Customer Help Points	No
Customer Help Points Note: Meeting point to the left of the barriers from the concourse, there is also a customer service office next to this area.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 38 Type: Stands,Racks Location: Next to lifts by platform 3 Note: 38 cycle stands on platform and approach
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 38
Type: Stands,Racks
Location:

Next to lifts by platform 3

Note:

38 cycle stands on platform and approach

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement services pick up/drop off on Station Approach (M3 1WY) directly outside the station main entrance, outside the M&S shop. What3words - fast.unit.foster
Taxi Rank	Yes	Taxi rank outside of station
Bus Service	Yes	'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables: www.firstgroup.com/ukbus and www.stagecoachbus.com Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00. For information about all buses in Greater Manchester visit: www.gmpte.com
Tube, Overground and Tram links	Yes	The Manchester 'Metrolink' tram network serves Victoria station. Trams runs south to Manchester Piccadilly station; north to Bury and south west to Manchester Deansgate station and onto Altrincham and Eccles. For details: www.metrolink.co.uk

General information

Station Operator	NT
Station Code	MCV
Staffing Level	Full Time

Live departures & arrivals for Manchester Victoria

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.