Manchester Victoria


Manchester Victoria station
Station Approach
Todd Street
M3 1WY

Ticket office

Monday: 6:30 AM to 10:00 PM
Tuesday: 6:30 AM to 10:00 PM
Wednesday: 6:30 AM to 10:00 PM
Thursday: 6:30 AM to 10:00 PM
Friday: 6:30 AM to 10:00 PM
Saturday: 6:30 AM to 10:00 PM
Sunday: 8:00 AM to 10:15 PM

General information

Station Operator: NT
Station Code: MCV
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern, TransPennine Express

Passenger services

Lost Property Contact Available: No
Phone number: 08002006060
Website: Go to website
Ticket Gate: Yes
Customer Services: 08002006060
Customer Help Points: No

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

There is a large cafe with seating plus a number of smaller cafes and coffee  / news outlets on the main concourse area.  

Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: A key is available in the Duty's Manager's office.
Waiting Room: No
Waiting Room Note:

 There are no designated waiting rooms, but the station concourse and platforms are fully canopied

Car parking

Car parking: No


Cycle Storage Availability: Yes
Sheltered: no
Spaces: 38
Type: Stands
Location: on platform and approach
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop.​​​​​​​

Taxi Rank: Yes
Taxi Rank Note:

Bus Service: Yes
Bus Service Note:

'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables: and


Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:


The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.


For information about all buses in Greater Manchester visit:


Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

There is a disabled counter at the station and can be used when requested

Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Category A station, Scooter Friendly Station - Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Accepts Cash & Cards

Located near the ticket office.


Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Helpline Contact: Yes
Helpline Contact (Phone number): 0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours: Monday to Sunday 24 hours
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 5:45 AM to 12:25 AM
Assisted Travel:

Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist

The information in this document was generated 09/12/2021 04:52:39