London Paddington Train Station

Address

London Paddington station
Praed Street
London
W2 1HQ

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at London Paddington, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon:	06:10-22:15
Tue:	06:10-22:15
Wed:	06:10-22:15
Thu:	06:10-22:15
Fri:	06:10-22:15
Sat:	06:10-22:15
Sun:	07:00-22:15

0 Station updates

Station details

London Paddington Ticket Office Reduced Opening Hours.
London Paddington ticket office will have the following changes to planned opening hours:
Monday 30th March 06:10 - 21:00 Tuesday 31st March 06:10 - 20:40 Wednesday 1st April 06:10 - 21:00 Thursday 2nd April 06:10 - 21:00 Friday 3rd April 06:10 - 20:40 Saturday 4th April 06:10 - 20:30
Tickets can be bought from the ticket machine or digitally.

Accessibility

Station Accessibility
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	Accessible toilets are located on Platform 9.
Step Free Access	Yes
Impaired Mobility Set Down	Yes	There is a staffed drop-off point at the Taxi Deck above Platform 12. Mobility assistance is available from this point. It is preferred if this assistance is booked in advance on 0800 197 1329. Opening Times Monday - Friday 07:00 - 23:00 Saturday & Sunday 07:00 - 23:00.
Accessible Booking Office Counter	No
Induction Loop	No

Getting to and from the station
Accessible Taxis	Yes	All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours Staff Help Available Note: Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: Great Western Railway - 0800 197 1329 Heathrow Express - 0208 757 2700. Our Passenger Assistance meeting point is in our station reception area by Platform 9 and is open 7 days a week from 07:00 - 22:55. From 22:55 - 07:00, passengers requiring assistance can call the Shift Station Manager on 07799 337435. The meeting point for Passenger Assist during these hours will be on Platform 9 outside the Passenger Assist / Station Reception. There are information and help points phones throughout the station, including platforms and Taxi ranks. They are large circular White and Yellow phones.
Assisted Travel	Yes
Helpline Contact	Yes
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Located on concourse
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes
Station Buffet	Yes	Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
Toilets	Yes	Accessible toilets are located on Platforms' 1 and 12. A Changing Places facility is located on Platform 12. There are dedicated breastfeeding rooms / Parent & Baby rooms; within the Ladies toilets on Platform 1 within the public toilets on Platform 12.
CCTV	Yes
Telephones	No
Waiting Room	No	Platform 12

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Travelcard		Zone 1
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Phone number: 0330 024 0215 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking (UK) Limited Spaces: 152 Car Parking Contact Available: No Phone number: 0345 165 2030 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 7 Accessible Spaces Note: Parking is chargeable for all vehicles

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Taxi Rank	No
Bus Service	No
Tube, Overground and Tram links	No

General information

Station Operator	NR
Station Code	PAD
Staffing Level	Full Time

Live departures & arrivals for London Paddington

Departures

Arrivals

Live departures for London Paddington
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:34	Heathrow Airport T5		On time	n/a
05:39	Heathrow Airport T4 Platform 10	10	On time	n/a
05:40	Heathrow Airport T5 Platform 6	6	On time	n/a
05:44	Greenford Platform 7	7	On time	n/a
05:45	Abbey Wood Platform A	A	On time
05:48	Reading		On time	n/a
05:49	Abbey Wood Platform A	A	On time
05:52	Shenfield Platform A	A	On time
05:53	Great Malvern		On time	n/a
05:54	Heathrow Airport T4 Platform B	B	On time

Live arrivals at London Paddington
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:33	Heathrow Airport T5 Platform 6	6	On time	n/a
05:34	Reading		On time	n/a
05:48	Heathrow Airport T5 Platform 6	6	On time	n/a
05:48	Heathrow Airport T5 Platform A	A	On time
05:53	Reading		On time	n/a
05:53	Stratford (London) Platform B	B	On time
05:54	Maidenhead Platform A	A	On time
06:00	Shenfield Platform B	B	On time
06:02	Heathrow Airport T4 Platform A	A	On time
06:03	Heathrow Airport T5 Platform 6	6	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.