Hertford North Train Station

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Toilets may only be available during staffed hours at some locations.

This is a Category B3 station: Step free access to booking office and platforms 2&3. Steps to platform 1 (some trains to London).

The Assistance Meeting Point is by the station foyer, opposite the ticket office.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Great Northern.

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:

• Phone - 0800 058 2844
• Textphone - 0800 138 1018

Toilets are located on platforms 2/3.

An accessible toilet is available on platform 2.

A heated waiting room is available on platforms 1 and 2.

An unheated shelter is available on platform 1.

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Sheltered: Yes
Spaces: 76
Type: Stands
Location:

Located by the station entrance.

Cycles are left at owners risk. Abandoned cycles may be removed

Please click the link for details regarding the rail replacement bus location.

A taxi rank is located at the front of the station.

Information to plan your onward journey is available in a printable format can be found here