Address
North Road
Hertford
SG14 1NB
Ticket office
Station details
Alerts
The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
General information
Ticket buying & collection
Passenger services
Both platforms
Station facilities
Toilets are located on platforms 2/3.
An accessible toilet is available on platform 2.
A heated waiting room is available on platforms 1 and 2. An unheated shelter is available on platform 1.
Car parking
Station Car Park
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Cycling
Station entrance
Other transport
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
Yes
Information to plan your onward journey is available in a printable format can be found here
Accessibility
This is a Category B3 station: Step free access to booking office and platforms 2&3. Steps to platform 1 (some trains to London).
Assistance Meeting Point is the station foyer opposite the ticket office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Located at the front of the station
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
The assisted helpline is not available on Christmas Day.
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The information in this document was generated 3/29/2024 3:50:55 PM