Helmsdale Train Station

Address

Helmsdale station
Station Approach
Helmsdale
KW8 6HH

Open in Google Maps

Station staff availability

For full accessibility information at Helmsdale, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Step Free Access	No	This is a Category B station. Level to platform 1 and connecting footbridge with stairs to platform 2 Please take care when boarding/alighting the train at platform 1, as the stepping distance between the train and the platform may be more prominent than at other platforms.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Ramp For Train Access	No
Accessible Ticket Machines	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens,
Waiting Room	Yes
CCTV	No
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No

Ticket buying & collection

Ticket office availability
Ticket Machine	No

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No
Prepurchase Collection	No

Passenger services

Phone number: 03301 092 833 Website: https://www.nationalrail.co.uk/
Customer Services		customer.relations@scotrail.co.uk
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: customer.relations@scotrail.co.uk

Car parking

Car parking	Yes
Name: Station Car Park Operator: Spaces: 4 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 6 Type: Stands Location:
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Buses pick up/drop off from the station car park. Please click on the link below for the exact bus pick up location:- ///what3words
Taxi Rank	Yes	visit www.traintaxi.co.uk for details of taxis available for hire
Bus Service	Yes	for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Location for Rail Replacement Services

Yes

Buses pick up/drop off from the station car park.

Please click on the link below for the exact bus pick up location:-

///what3words

Taxi Rank

Yes

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service

Yes

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

General information

Station Operator	SR
Station Code	HMS
Staffing Level	unstaffed

Live departures & arrivals for Helmsdale

Departures

Arrivals

Live departures for Helmsdale
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
08:00	Inverness Platform 1	1	On time	n/a

Live arrivals at Helmsdale
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
07:59	Wick Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Helmsdale

No timetables.

Download Station Information for Helmsdale (HTML file)

Download all Station Information