Helensburgh Upper Train Station

Address

Helensburgh Upper station
Sinclair Street
Helensburgh
G84 9LG

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Station staff availability

For full accessibility information at Helensburgh Upper, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Step Free Access	No	This is a Category B2 station. Steep ramp to single platform. The Passenger Assist meeting point is at the Help Point on Platform 1 Please take care when boarding/alighting the train at this station, as the stepping distance between the train and the platform may be more prominent than at other platforms.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Ramp For Train Access	No
Accessible Ticket Machines	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens,
Waiting Room	Yes
CCTV	No
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No

Ticket buying & collection

Ticket office availability
Ticket Machine	No

Smartcards
Smartcard Validator	Yes
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No
Prepurchase Collection	No

Passenger services

Phone number: 03301 092 833 Website: https://www.nationalrail.co.uk/
Customer Services		customer.relations@scotrail.co.uk
Customer Help Points	Yes	Passenger Assistance Meeting Points For station accessibility, please refer to the "Step Free Access" section on the website. This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. Platform 1By the customer information screen pole, that has a help point on it.
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: customer.relations@scotrail.co.uk

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 6 Type: Stands Location:
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Please click on the link below for the exact bus pick up location:- Buses pick up/drop off outside the station entrance on Sinclair Street.
Taxi Rank	Yes	visit www.traintaxi.co.uk for details of taxis available for hire
Bus Service	Yes	For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Tube, Overground and Tram links	No

General information

Station Operator	SR
Station Code	HLU
Staffing Level	unstaffed

Live departures & arrivals for Helensburgh Upper

Departures

Arrivals

Live departures for Helensburgh Upper
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches	further details
14:44	Glasgow Queen Street Platform 1	1	On time	n/a	N/A

Glasgow Queen Street

14:44

Platform

On time

Seats

n/a

Air-con

N/A

Live arrivals at Helensburgh Upper
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches	further details
14:41	Mallaig/Oban Platform 1	1	On time	n/a	N/A

Mallaig/Oban

14:41