Hartlebury Train Station

Address

Hartlebury station
Station Road
Hartlebury
DY10 4HB

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Station staff availability

Staff Help Available Note:

This station is unstaffed. Your assistance will be provided by our on-train Conductor team.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Ticket Vending Machine available on Platform One
Step Free Access	No	This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are not available

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 0248998
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	Yes	Public telephones are not accessible
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Telephones	Yes
CCTV	No
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Toilets	No
Toilets Note: N/A
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: SABA UK Spaces: 20 Car Parking Contact Available: No Phone number: 0330 123 5247 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Rail replacement vehicles will operate from by the Tap House pub and the station information board. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

Location for Rail Replacement Services

Yes

Rail replacement vehicles will operate from by the Tap House pub and the station information board.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

Taxi Rank

General information

Station Operator	WM
Station Code	HBY
Staffing Level	unstaffed

Live departures & arrivals for Hartlebury

Departures

Arrivals

Live departures for Hartlebury
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:31	Dorridge via Stourbridge Jn. & Birmingham Platform 1	1	On time	n/a
07:45	Worcester Foregate Street Platform 2	2	On time	n/a
08:02	Stratford-upon-Avon		Cancelled	n/a
This train has been cancelled because of a shortage of train crew
08:31	Dorridge via Stourbridge Jn. & Birmingham Platform 1	1	On time	n/a
08:44	Worcester Foregate Street Platform 2	2	On time	n/a
09:31	Dorridge via Stourbridge Jn. & Birmingham Platform 1	1	On time	n/a

Live arrivals at Hartlebury
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:31	Worcester Foregate Street Platform 1	1	On time	n/a
07:45	Stratford-upon-Avon Platform 2	2	On time	n/a
08:02	Worcester Foregate Street		Cancelled	n/a
This train has been cancelled because of a shortage of train crew
08:31	Worcester Foregate Street Platform 1	1	On time	n/a
08:44	Stratford-upon-Avon Platform 2	2	On time	n/a
09:31	Worcester Foregate Street Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Hartlebury

No timetables.

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